Google search ben does not respond - All browsers

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  1. Posts : 61
    Windows 7, 32 Bit
       #1

    Google search ben does not respond - All browsers


    Hello,

    I have just recently started to experience a real big problem.

    I go to google.com, enter a search term, click the search icon, no response. I don't get any results back.

    I do get suggestions right below where I am typing. This happens in ie, ffx, chrome.
    I have been forced to use bing to get searches performed.


    I have removed as much software installed on my box as possible to clear this up, if there was something causing a problem.

    I disabled the windows firewall to no avail.

    I have also cleared history and caches. I also removed and reinstalled ffx and chrome.

    Bit defender, avg, malware bytes, and hitman pro all come up clean.

    My system is win7 pro 64.


    What gives?
    Last edited by defenderjim; 30 Oct 2015 at 12:22.
      My Computer


  2. Posts : 4,776
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #2

    Does a search via this link work?

    https://www.google.co.uk/webhp?compl...DYeiyAOJlqz4Dw

    Does clearing cache and cookies work?

    If not I think you will have to reset your browsers.
      My Computer


  3. Posts : 61
    Windows 7, 32 Bit
    Thread Starter
       #3

    Code:
    Does a search via this link work?
    https://www.google.co.uk/webhp?compl...DYeiyAOJlqz4Dw
    Yes.



    Code:
     Does clearing cache and cookies work?
    If not I think you will have to reset your browsers.
    No.
    I tried clear cache and history. I tried uninstall and reinstall.
      My Computer


  4. Posts : 4,776
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #4

    Well I'm not sure what that means except that something is interfering with your browsing. Possibly your security software or some security application that can affect all installed browsers.

    Edit: Do you run any script blockers at all?
      My Computer


  5. Posts : 4,776
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #5

    You can try Bleachbit:

    Clean Your System and Free Disk Space | BleachBit

       Note

    Not to be used for a full cleanup except by expert users as it will screw up your system.


    Run it and configure preferences:

    Google search ben does not respond - All browsers-preferences.jpg

    Exit the program and re-launch it.

    Uncheck everything except the checkboxes for each installed browser:

    Google search ben does not respond - All browsers-bleachbit-browser-clean.jpg

    Click the "Preview" button to scan and see the results (test clean without actually cleaning)

    If you are happy with the results - go ahead and clean.
      My Computer


  6. Posts : 4,776
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #6

    defenderjim said:
    I tried clear cache and history. I tried uninstall and reinstall.
    You know that reinstalling Chrome or Firefox will result in the new installation importing elements of your old profile right?

    The best way is - backup bookmarks and extensions outside your profile - say to folders on your desktop then go for a full removal of Chrome or Firefox followed by a completely clean install.

    Chrome: I don't use it. I use SRWare Iron instead if I ever need to use it.

    Firefox: I can help with a clean install if you don't know how to do it.

    Busy for now. Will check back later.
      My Computer


  7. Posts : 61
    Windows 7, 32 Bit
    Thread Starter
       #7

    Code:
    Do you run any script blockers at all?
    Yes. I have been running NoScript for about ten years or so. When this started happening, I disabled it to no avail. But that does make sense, since this is cross-browser.

    Thinking of my system, the two things I have changed recently, is to change from AVG to BitDefender. I ran, in admin mode, the avg clean uninstall. Also installed VS Express.


    I did the BleachBit thing on all browsers.

    I removed ffx and the data folder.

    Reinstalled ffx.

    I removed BitDefender.

    Problem still exists.

    Did I mention, that I go over to bing and that works fine?
      My Computer


  8. Posts : 4,776
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #8

    RE: Firefox:

    For clean install see posts #14 & #16 here:

    Untrusted connection paypal

    Also it won't hurt to try this:

    Google search ben does not respond - All browsers-internet-protocol-version-4-tcp_ipv4-properties.jpg

    Open Network & Sharing Center and double click your Network Adapter.

    Apply seetings as in the screenshot but in the third image under "Use the following DNS Sever" use the following:

    8.8.8.8

    8.8.4.4

    That's Google DNS. Make a note of your current settings first. Apply and reboot then test.
      My Computer


  9. Posts : 61
    Windows 7, 32 Bit
    Thread Starter
       #9

    Code:
    That's Google DNS. Make a note of your current settings first. Apply and reboot then test.
    Settings were default / obtain auto.

    No love.
      My Computer


  10. Posts : 512
    Windows 7 Professional x64 SP1
       #10

    This Google no search results just started on my system within the last few days. It appears to be an intermittent condition. I'm using IE11. Deleting files and removing Java hasn't resolved my issue.

    However, after I did a complete disk clean-up the issue was resolved. At this time I suspect Java. I had recently, within the past two months, installed Java again and it updated very recently. Java is usually the source of a lot of problems with browsers in my opinion.

    My complete disk clean-up:

    1. Delete the files in the prefetch directory
    2. Run TFC
    3. Run Disk Clean-up and clean administrative files
    4. Run CCleaner - Cleaner & Registry

    I hope that by removing Java, the issue won't return.

    Regards

    PS - Install AdBlock Plus

    PPS - My problem returned. I'm back to troubleshooting this issue.
    Last edited by tjg79; 31 Oct 2015 at 02:26.
      My Computer


 
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