Microsoft Fix It Results are baffling with dozens of toolbars in resul

Athalwolf · 02 Dec 2015

Howdy,

I am running Windows 7 and IE11 on a 32 bit.

I recently reformatted and am having issues with IE 11 freezing when I try to open websites.

First, I click on IE11 and occasionally when I click on a website, the computer returns back to the desktop and a little circle starts to spin. After awhile, the computer automatically returns to the website that I attempted to open.

But now it just gets crazy. I ran Microsoft Fix It and dozens of toolbars and add ons came up in the results.

I can't find any of them in Programs or Features or when I search from the start menu. What gives?

I attached the Fix It results.

ThrashZone · 04 Dec 2015

Hi,
That is just a laundry list of browser add-ons included in the fixit it does not mean you have any or all of them installed :)

Athalwolf · 04 Dec 2015

Thanks so much Thrash. I was really hoping someone would respond and put my mind at ease.

Have a great weekend!

ThrashZone · 04 Dec 2015

Hi,
If you would like an evaluation of what add-ons you have
Just post a screen shot or 2 of what is installed,
When ie11 is open use Gear symbol and Manage add-ons,
Toolbars and extensions on the top left,
On the bottom left switch to Show All add-ons.

Athalwolf · 04 Dec 2015

That would be great. Thank you!

ThrashZone · 04 Dec 2015

Hi,
Well WebRoot and Oracle's Java is always fun to see :)
I would at the least disable them and retry,

You can also try In-Private browsing to see what happens
If ie11 is pinned to your Taskbar right click it and click on Start In-Private browsing.

Athalwolf · 04 Dec 2015

I have had Webroot Pro for years now and have always been pleased with it. I disable the toolbar and a few other things.

Java comes and goes. I'll read an article on how exploitable it is and uninstall it. Then a few months pass and somehow I go to Oracle and get it again. Rinse and repeat.

I have had Malwarebytes Pro for the same length of time as Webroot. I like it too. I might consider another Anti Virus after my current Webroot term ends. In 869 days.

I'll use In Private Browsing more. Also thinking of installing Windows 10 soon.

Thanks again!

ThrashZone · 05 Dec 2015

Hi,
Just to give you an idea In-Pivate browsing will disable all browser add-ons by default but there is an option in internet options to not do that if a user unchecks it,
Other ways to use no add-ons mode to trouble shoot possible bad browser add-ons can be seen here,
Internet Explorer (No Add-Ons) - Open

So if surfing is better when using any of the suggestions it would be best to remove the add-on and not re-download it

Athalwolf · 05 Dec 2015

Got it! Thanks for all the information you provided to me. I will use the new knowledge for a better browsing experience.

Have a nice weekend.

ThrashZone · 05 Dec 2015

Hi,
You're welcome and come back anytime :)
Cheers.