Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: major download problems with firefox

22 Dec 2015   #1

Windows 7 home premium 64 bit sp1
major download problems with firefox

I am having major problems downloading anything in firefox, images, updates, any kind of download fails.

I am having no problems with the other browser I use ... chrome

This is the pop up I get when downloading

One strange thing that is occuring is that I cannot change the default download folder in firefox. I created a new folder called downloads_2, go into firefox settings browse to that folder and select it, but firefox wont change to the new folder I selected. Its odd, because no where is there a setting that says apply.

Here is other things I have tried so far....
-close firewall and virus protection
-disable all add ons and extensions
-cleared download history
-did a complete uninstall of firefox and then reinstalled.

Any help would be appreciated, I've always prefered firefox, but this makes it unusable to me

Attached Images
major download problems with firefox-download_problem.jpg 
My System SpecsSystem Spec
22 Dec 2015   #2

Windows 7

In the Alert the .exe.part is a partial file that has not completed.
Did you uninstall FF using its default uninstall or use Windows 7 uninstall programs?
I use IOBit Uninstaller as it gets all pieces left over in the registry also.
Also try clicking on FF/tools/options 'always ask me where to save files' and see if that will allow
it to go in the proper folder.
I just received and installed FF ESR 38.5.1 minutes ago. Looks OK. (nothing to do with your prob)
You may also try the manual uninstall of FF:
Manual firefox removal:
First, restart your pc, and press F8 to enter the safe mode on bootup
Then try to delete the things below:
1. Terminate Mozilla Firefox process.
2. Delete Mozilla Firefox files.
3. Delete Mozilla Firefox directories.
4. Delete Mozilla Firefox shortcut.
5. Delete Mozilla Firefox registry keys and values.
(Be careful while in the registry. One slip and you fall on your ass-prin bottle.)
Good luck.
(Curious why your hardware says Windows 7 home premium 64 bit sp2 when there is no SP2?)
My System SpecsSystem Spec
22 Dec 2015   #3

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

That partial download file DOES NOT belong to FF.

Suggest you go
C: Program files And
C: Program files (X86)
and delete all folders for FF.
clear all your temp files using TFC.
Run virus/malware scans

Then download FF via Chrome.

My System SpecsSystem Spec

22 Dec 2015   #4

Windows 7

I did not say it was an FF file but merely a partial file of something.
Also seems your advice was same as mine - almost.
Running malware scans should be almost redundant these days. (but you never know)
My System SpecsSystem Spec
22 Dec 2015   #5

Windows 7 home premium 64 bit sp1

@baddog.... I uninstalled firefox using windows add/remove programs. Should I have tried to do it within Firefox?

Regarding the alert pop up I posted, that was a screen capture after trying to download a file. Based on whatever file I try to download I get a similar error message except the file name changes based on the file name I was trying to download.

Could you elaborate on where I should look for all those steps you noted while in safe mode..should I be exploring in programs section?

@torchwood ..... what does TFC stand for?
My System SpecsSystem Spec
22 Dec 2015   #6

Windows 7

Just to address program removal, the Windows 7 Uninstall Programs just does not do as good a job
as, say, IOBit Uninstaller or other more advanced Uninstallers for they find and delete more remnants
of the program as in the registry and elsewhere. One shouldn't be in any program that is to be deleted.
That said, now that you can't reinstall FF you can't uninstall what isn't installed. But you can do the
manual things mentioned to try and get rid of all remnants that may be bogging you down and
eventually install FF again.
Sorry to sound like a broken record but do you have full disk backups or system images from when it
was working right? If yes, recover. If not, have some next time.
Good luck.
My System SpecsSystem Spec
22 Dec 2015   #7

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

RE: Uninstall Firefox

See this post and read from "Backup your profile (bookmarks and extensions)"

Mozilla Firefox 43.0 (64-bit) - PlugIn Container Crash Problem

Note: If you want to test Cyberfox to see if you get the same problem then you would need either the 32bit version (Like FF 32bit - 32bit plugins work) or the 64biy version if you don't need 32bit plugins. - Intel 64bit version. Get portable to test. Same goes for 32bit version:

RE: Download preferences. There's no apply button. If you want the old Preferences Dialog:

Type about:config in the address bar.

Type browser.preferences.inContent into the filter box. Set browser.preferences.inContent parameter to false.
My System SpecsSystem Spec
22 Dec 2015   #8

Windows 7 Professional 64-bit

Try this: c:\downloads
I've used that for years without any trouble! Doesn't matter which account I login, that directory is always there and available. I forgot how to "tell" FF c:\downloads, it's somewhere in the options menus.
My System SpecsSystem Spec
25 Dec 2015   #9

Windows 7 home premium 64 bit sp1

I wanted to followup.... appears it was a malware issue of some kind, I went and used malware byte program (which I got from one of the link recommendations above.) Unfortunately while the download problem is fixed, I now have a pop up regarding a dll issue, but I am going to post that in another section. It is occurring on every start, or restart.

But the Firefox download problem seems to be solved. Thanks to everyone who helped and I hope you have a Happy Holiday.
My System SpecsSystem Spec

 major download problems with firefox

Thread Tools

Similar help and support threads
Thread Forum
Major problems
So first off I should say I'm not good with computers, I get around them but when it comes to technical stuff like what I'm about to show I'm a 0. Second I should also say that I'm not English and my computer language is not in English, but I follow and look for answers in this forum everytime I...
General Discussion
Firefox 12 Final on Major Geeks
I personally wait for it to be available via updates, or at least the Firefox page. They actually didn't release a version once as it had issues. But, if you must... |MG| Mozilla Firefox 12.0 Final Download A Guy
Browsers & Mail
Download speed major drop
Hi, at my house i have a 16mbps comcast connecion, normally we get a transfer rate of around 300-500 kpbs sometimes even 1mpbs transfer. Recently our tranfer speed has dropped to around 40 kbps, we have 7 computers all on wifi in the house and each normally get 1mpbs if they are all downloading at...
Network & Sharing
Major Problems, Please Help
Im fretting right now, i think i may have just made my SSD and HDD unusable. Ok: I have a new build, was messing around with the set-up to try and get it to work the best, trying different install and with dynamic/basic hdd's. So somehow this is the situation i have: 1Tb HDDwith the OS...
Installation & Setup
Firefox 4.0, the Next Major Version of Firefox
According to Mozilla’s current plans, the next major release of its open source browser will be labeled Firefox 4.0.While the moniker is bound not to be a real surprise for quite a consistent number of Mozilla watchers, the fact of the matter is that the browser vendor has not officially ...
Browsers & Mail

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 19:23.
Twitter Facebook Google+