Internet Explorer Stops Working


  1. woodbine
    Posts : 178
    Windows 7 Home Premium 64 bit SP1
       New #1

    Internet Explorer Stops Working


    I regularly get a box appearing on my screen telling me that Internet Explorer has stopped working and the screen is frozen. After a short time, IE refreshes itself and starts working again. This can happen several times in a one our two hour period.

    Bearing in mind my limited pc skills, is this something I can fix myself? It's an Acer desktop pc and IE11.
      My Computer
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  3. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #2

    Are you sure it is Internet Explorer (I.E.) and not Windows 7 Explorer giving you that notice?
      My Computer
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  4. ThrashZone
    Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       New #3

    Hi,
    Review this,
    Internet Explorer (No Add-Ons) - Open
      My Computer
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  6. woodbine
    Posts : 178
    Windows 7 Home Premium 64 bit SP1
    Thread Starter
       New #4

    Layback Bear said:
    Are you sure it is Internet Explorer (I.E.) and not Windows 7 Explorer giving you that notice?
    Thanks for your reply, LB. You may be right. Below is the box that appeared on my screen within approx. 30 seconds of opening IE.

    Thanks also to ThrashZ. I will have a look at your link.
    Attached Thumbnails Attached Thumbnails Internet Explorer Stops Working-fixedbyvonnie-windows-7-internet-explorer-has-stopped-working.png  
      My Computer
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  7. torchwood
    Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #5

    Hi Woodbine,
    Easy way follow this tutorial from MS,
    https://www.google.co.uk/url?sa=t&rc...77xaBZnotmA9zA
    (Download new version DO NOT RUN. / uninstall old / reboot / run dload version)

    Roy
      My Computer
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  8. ThrashZone
    Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       New #6

    Hi,
    Not sure why that url shows as google... but here it is as a direct
    https://support.microsoft.com/en-gb/kb/318378
      My Computer
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