firefox does not run


  1. Posts : 275
    Win7 Starter 32 bits
       #1

    firefox does not run


    When Seven Starter in HP mini 110 get connected with WIFI in the shopping mall or university, Firefox does not run.
    I have to log in on their page, but i do not see that.
    This message showed up.
    after I disabled security add ons except Avast Internet security,
    same message showed up

    FF was working weeks ago.
    In contrast, another browser is working.

    Do you know the fix?

    firefox does not run-firefox-no-connection.png
    Last edited by fluidmotion; 12 Jun 2016 at 22:54.
      My Computer


  2. Posts : 1,102
    OEM Windows 7 Ult (x64) SP1
       #2

    Hi:

    The shopping mall (probably an open, public wifi network) and the university (might be different networks - a public one and a private one) may be different issues, especially if you are on your university's private network (behind a firewall or proxy).

    Also: While it's OK to TEMPORARILY disable one's security applications for troubleshooting purposes, it's very important to re-enable them as soon as possible, especially on a PUBLIC network.

    It would help to know: what version of Firefox (current version is 47.0)?

    See if this article helps: Error Loading Websites

    And you might try some of the steps here: Standard Diagnostic - Firefox

    Thanks,
    MM
      My Computer


 

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