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Windows 7: firefox does not run

12 Jun 2016   #1

Win7 Starter 32 bits
firefox does not run

When Seven Starter in HP mini 110 get connected with WIFI in the shopping mall or university, Firefox does not run.
I have to log in on their page, but i do not see that.
This message showed up.
after I disabled security add ons except Avast Internet security,
same message showed up

FF was working weeks ago.
In contrast, another browser is working.

Do you know the fix?

firefox does not run-firefox-no-connection.png

My System SpecsSystem Spec
13 Jun 2016   #2

OEM Windows 7 Ult (x64) SP1


The shopping mall (probably an open, public wifi network) and the university (might be different networks - a public one and a private one) may be different issues, especially if you are on your university's private network (behind a firewall or proxy).

Also: While it's OK to TEMPORARILY disable one's security applications for troubleshooting purposes, it's very important to re-enable them as soon as possible, especially on a PUBLIC network.

It would help to know: what version of Firefox (current version is 47.0)?

See if this article helps: Error Loading Websites

And you might try some of the steps here: Standard Diagnostic - Firefox

My System SpecsSystem Spec

 firefox does not run

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