Lost storage folders Windows Live Mail


  1. sanzfrancisco
    Posts : 3
    Windows 7 Home Premium 64 bit
       New #1

    Lost storage folders Windows Live Mail


    I have been storing lots of information in my email storage folders. Recently, I was attempting to clear them up a bit, you know, getting rid of messages I no longer needed. Little did I know that by doing that, I was risking losing at least a years worth of messages that I really do need. I've tried restoring to a date I knew would still contain all the folders, but it didn't work. I also tried importing the files from the compact view, and I called Carbonite, but they wouldn't help. I am totally frustrated. Can anyone help me out?

    Hopeful thanks,

    janice
      My Computer
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  3. Ranger4
    Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       New #2

    Have you had a look in the Recycle Bin, they might be there, but you will be very lucky if they are.

    Having image back ups of your computer is really essential these days, particularly if you have data that is very important.
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  4. BrightBlessings
    Posts : 1,491
    Win7 Pro-64 Bit
       New #3

    When you say "I've tried restoring to a date I knew would still contain all the folders, but it didn't work" was that using system restore? if so then try this instead.
    1. You will first need to select the Show hidden files option. Hidden Files and Folders - Show or Hide
    2. Go to following folder>C:\Users\your name\AppData\Local\Microsoft\Windows Live Mail.
    3. Open Windows Live Mail folder find storage folders, right click select Properties then Previous Versions Tab in window that opens and in list select a date that you know all was there click on copy and save it to wherever you like or you can try the restore option. Or you can right click Windows Live Mail folder and choose a previous Version for the whole Windows Live Mail if you prefer that.

    Always backup mail and contacts before doing this. Better safe than sorry.
    Windows Live Mail - Export and Import Email Messages

    Windows Live Mail - Export and Import Contacts
    Last edited by BrightBlessings; 04 Aug 2016 at 04:25. Reason: Added links.
      My Computer
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  6. sanzfrancisco
    Posts : 3
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #4

    Yes, I did look in the recycle bin, first thing, and no the files were not there. Allow me to take the steps that you have detailed and I will get back to you soon.
    Thanks much,
    janice
      My Computer
    Quote Quote

 

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