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Windows 7: Lost storage folders Windows Live Mail

03 Aug 2016   #1

Windows 7 Home Premium 64 bit
Lost storage folders Windows Live Mail

I have been storing lots of information in my email storage folders. Recently, I was attempting to clear them up a bit, you know, getting rid of messages I no longer needed. Little did I know that by doing that, I was risking losing at least a years worth of messages that I really do need. I've tried restoring to a date I knew would still contain all the folders, but it didn't work. I also tried importing the files from the compact view, and I called Carbonite, but they wouldn't help. I am totally frustrated. Can anyone help me out?

Hopeful thanks,

My System SpecsSystem Spec
03 Aug 2016   #2

Windows 7 Home Premium 64 bit sp1

Have you had a look in the Recycle Bin, they might be there, but you will be very lucky if they are.

Having image back ups of your computer is really essential these days, particularly if you have data that is very important.
My System SpecsSystem Spec
04 Aug 2016   #3

Win7 Pro-64 Bit

When you say "I've tried restoring to a date I knew would still contain all the folders, but it didn't work" was that using system restore? if so then try this instead.
1. You will first need to select the Show hidden files option. Hidden Files and Folders - Show or Hide
2. Go to following folder>C:\Users\your name\AppData\Local\Microsoft\Windows Live Mail.
3. Open Windows Live Mail folder find storage folders, right click select Properties then Previous Versions Tab in window that opens and in list select a date that you know all was there click on copy and save it to wherever you like or you can try the restore option. Or you can right click Windows Live Mail folder and choose a previous Version for the whole Windows Live Mail if you prefer that.

Always backup mail and contacts before doing this. Better safe than sorry.
Windows Live Mail - Export and Import Email Messages

Windows Live Mail - Export and Import Contacts
My System SpecsSystem Spec

05 Aug 2016   #4

Windows 7 Home Premium 64 bit

Yes, I did look in the recycle bin, first thing, and no the files were not there. Allow me to take the steps that you have detailed and I will get back to you soon.
Thanks much,
My System SpecsSystem Spec

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