550 0x800CCC78 Error with Live Mail Account


  1. Posts : 107
    Windows 7 Home Premium
       #1

    550 0x800CCC78 Error with Live Mail Account


    Hi,

    A couple of days ago my Live Mail account started giving me 3219 error whenever I tried to send or receive emails. I'd read that enabling POP via outlook.com could fix this, so added a new Live Mail account with the same email address using altered settings and am now able to receive emails, but not send them.
    These are the current settings:

    Incoming mail: POP3 server
    Incoming mail (POP3): pop-mail.outlook.com (port 995)
    Outgoing mail (SMTP): smtp-mail.outlook.com (port 25)
    SSL conenction is enabled for both options.

    Whenever I try to send an email from this account I get the following error message:

    "The message could not be sent because the server rejected the sender's email address.

    Server error: 550
    Server Response: 550 5.7.3 Requested action aborted; user not authenticated.
    Windows Live Mail Error ID: 0x800CCC78
    It looks like the outgoing mail server's settings are wrong but I don't know what to change them to. Any help would be greatly appreciated.
      My Computer


  2. Posts : 21,007
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Wixi my suggestion is to try Thunderbird - I have both set up (I can swap between the two) and I still have it set up with my two email accounts and configured to look like WLM see pic
    The choice of course is yours but I find it as good as WLM just it takes a while to download your emails from the accounts you use.
    Attached Thumbnails Attached Thumbnails 550 0x800CCC78 Error with Live Mail Account-tb-1.png  
      My Computer


  3. Posts : 107
    Windows 7 Home Premium
    Thread Starter
       #3

    Hi ICIT2LOL, thanks for the advice. :)

    I'd been hoping there was a way of getting the Live Mail account working again, but if not I'll give Thunderbird a try.
      My Computer


  4. Posts : 9,747
    Windows 7 Home Premium 64 bit sp1
       #4

    Is there anything in this MS website that might be of help.

    http://answers.microsoft.com/en-us/w...7-9c80376d9744
      My Computer


  5. Posts : 107
    Windows 7 Home Premium
    Thread Starter
       #5

    Hi Ranger4,

    The instructions in the link worked and I can receive mail again. Thank you so much!
      My Computer


  6. Posts : 9,747
    Windows 7 Home Premium 64 bit sp1
       #6

    You are welcome & thanks for getting back. Glad to have been of help.
      My Computer


  7. Posts : 21,007
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #7

    Yep like I said Wixi mate have both on board doeskin take a up a lot of space and I have found it a good back to WLM and it isn't affected that I know about by Windows updates.
      My Computer


 

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