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Windows 7: windows live mail 2011 - private folders disappeared

16 Sep 2016   #1

Windows 7 Ultimate 32bit
windows live mail 2011 - private folders disappeared

4 days ago i discovered that all my private email folders ( about 30 folders ) that i created, disappeared.

Since i backup my computer weekly i tried to recover to a previous system time before the folders disappeared. Unfortunately the recovery failed due a file error and i was suggested to remove my antivirus and try to recover again which i did but with the same result!

I do have a system repair disc. Is there a proper solution using this disc or you may have another option?

Thanking you for your kind investigating this problem and trying finding a solution.


joseph levy tel- +972-54-7940707

My System SpecsSystem Spec
24 Sep 2016   #2

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Hello and welcome Joseph mate have you tried these yet
SFC /SCANNOW Command - System File Checker
Disk Check < if necessary include the /f and /r in the command line as per Option2
Run these in safe mode and the sfc often best run for two to three runs you can leave out the /r switch in ckdsk if you feel it not necessary
NB SFC best run for about three scans

Run these if you haven't because it may correct some corruption on the drive.
My System SpecsSystem Spec

 windows live mail 2011 - private folders disappeared

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