Cannot acces bank website


  1. Posts : 13
    Windows 7 home premium
       #1

    Cannot acces bank website


    I have 3 browsers in my laptop. I normally use IE11 but have found a few sites that don't like IE. I have always been able to get on my banking websites. I have 3 different banks. I was on one of those sites on Sunday. Today I tried and was able to open the website. I entered my user name and PW and it took almost 4 minutes to open the account page. BUT I only have text. Hardly any HTML. When I click on anything it again takes 4 or 5 minutes and is still text only. Looks strange. I tried Chrome and Firefox. Same problem. I went to my desktop and got on right away! I called the bank and they are not having any problems. I use AVG tune up and ran it. Then I ran Registry first aid. I tried the 2 other bank accounts and they are fine. I am stumped. Could it be something in security settings? Why are there no problems with my other bank accounts? Any help appreciated.
      My Computer


  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #2

    Hi and welcome to SevenForums,
    Use no add-ons mode in ie11
    Click Start and type in the box
    internet explorer
    Click on the No add-ons listing.
    Give it a shot you can also use incognito mode in either of the other two.
      My Computer


  3. Posts : 13
    Windows 7 home premium
    Thread Starter
       #3

    Thanks for the reply. I had done one system restore to an earlier date . Just did it once more and all is good. Back in the days of XP used to have all kinds of little problems but Windows 7 has been flawless. Made me use my noggin! Thanks
      My Computer


  4. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #4

    Hi,
    I'd start using system images instead of restore points much more reliable
    https://www.youtube.com/watch?v=KQA7NlLvxg8
      My Computer


  5. Posts : 31,242
    Windows 11 Pro x64 [Latest Release and Release Preview]
       #5

    Sounds like a straightforward bandwidth, ( or lack of bandwidth to be more accurate),

    I have a fast fibre connection and get this sort of thing occasionally which sorts itself out without intervention.

    The bandwidth you have available varies with the location of your destination site, (The Bank), but also on the load on every single node that your data passes through, checking your bandwidth may show a lowering of your bandwidth but may not, due to the issue being at a particular node that is not involved with the test.

    Banks are prone to this sort of bandwidth loss as they obviously run multiple security layers which can all take bandwidth and Server process cycles
      My Computers


 

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