New
#1
1 website (only) seems to have gone rogue and won't load properly
9th. October, 2016.
Hi ...
When we shut our computer down on last Thursday evening, everything was fine while we worked Home | Daily Mail Online.
However, when we tried to access the site on the Friday morning, it had all changed.
It took about 3 minutes before anything appeared on-screen with only words running down the left side of the window ... nothing else.
Then a further few minutes, paragraphs right across the screen appeared below that.
Scrolling down to the bottom of the page, it was all text apart from literally a small handful of photos ... lots of spaces without any pictures.
Every time a click was made to access any of the paragraphs, the result was that one or two appeared after some minutes and the rest never came up on screen at all.
We have 2 computers here and they they each give the same result. Both are running Windows 7 Pro and they've not had their settings altered.
The desktop runs 3 browsers ... Pale Moon, Epic and Internet Explorer. The laptop just runs Pale Moon. All the browsers give the same result yet when accessing any other site, the results are more than perfect.
We also have a small tablet which, when on the same site, seems to produce the the test quite quickly but no photos. All other sites appear okay.
As a first resort, I emailed the newspaper site with this query but was told that nothing was wrong their end and they suggested that ...
"From your email it sounds like there could be a CSS problem on the browser that you're using. It would be more useful to a large screenshot of what you are seeing on your screens. We are not currently not aware of any issues on our end.
Please double check that the website is not cached in some way as we had CSS issues recently."
What I have done so far is to clear cookies, cache, active logins and offline website data and well as manually deleting all temporary internet files and *.tmp files.
Following all that, I shut both computers down and re-booted, hoping that all would be well.
It wasn't!
I phoned a friend yesterday and asked him to access the site in question but he told me he had no problem with it ... said it was fine.
Sadly, here, the problem remains.
I don't really understand the reply from The Daily Mail, nor am I sure what to do now. I'm a bit stuck!
If it's of any help, I've attached a couple of pictures and would be very grateful for any replies to help me solve this please.
Thank you ... Michael.