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Windows 7: Can't access 1 website which I've been on 1000's of times

14 Jan 2017   #11
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

RE: internet protocol version 6 - no need to worry about those settings unless your ISP supports IPv6.


My System SpecsSystem Spec
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15 Jan 2017   #12
Keithuk

Windows 7 Professional 32bit SP1
 
 

Quote   Quote: Originally Posted by Nihal mazhar View Post
Click on internet protocol version 6 and click on properties. select use this dns server address option and enter 8.8.8.8 in first box and 8.8.4.4 in second one.click ok.repeat the same wuth ipv4
I tried those numbers but it says they are invalid. The same thing happens on my Windows XP computer.

I've reset the router. Its very strange its only 1 site or 2 if you count the Skoda forum from the same site admin that has this problem.

The Windows 7 diagnostic says:

Windows Network Diagnostics
Publisher details
Issues found

Your computer appears to be correctly configured, but the device or resource (www.volkswagenforum.co.uk) is not responding

Detected
Contact your network administrator or Internet service provider (ISP)
Completed

Problem with wireless adapter or access point

Detected
Reset the wireless adapter
Completed

Investigate router or access point issues
Not run

Refer to Windows Help and Support for more information about wireless connectivity problems
Not run

Issues found
Detection details

5
Your computer appears to be correctly configured, but the device or resource (www.volkswagenforum.co.uk) is not responding Detected
Contact your network administrator or Internet service provider (ISP)Completed
Windows can't communicate with the device or resource (www.volkswagenforum.co.uk). The computer or service you are trying to reach might be temporarily unavailable.

5
Problem with wireless adapter or access point Detected
Reset the wireless adapter Completed

Network Diagnostics Log
File Name: 74C81CE5-D15E-4ABF-8D15-E85FAB435960.Repair.Admin.1.etl Investigate router or access point issues Not run

If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device back on or plug it back into the power outlet. To restart a router or access point that has a built-in battery, press and quickly release the Reset button.
Refer to Windows Help and Support for more information about wireless connectivity problemsNot run
Windows cannot resolve your wireless connectivity issue.

Detection details

Diagnostics Information (Network Adapter)
Details about network adapter diagnosis: Network adapter Wireless Network Connection driver information:

Description . . . . . . . . . . : Qualcomm Atheros AR9485WB-EG Wireless Network Adapter Manufacturer . . . . . . . . . : Atheros Communications Inc. Provider . . . . . . . . . . . : Atheros Communications Inc. Version . . . . . . . . . . . : 9.2.0.470 Inf File Name . . . . . . . . . : C:\Windows\INF\oem8.inf Inf File Date . . . . . . . . . : 23 December 2011 18:53:56 Section Name . . . . . . . . . : ATHR_DEV_OS61_3119s.ndi Hardware ID . . . . . . . . . . : pci\ven_168c&dev_0032&subsys_4105144d Instance Status Flags . . . . . : 0x180200a Device Manager Status Code . . : 0 IfType . . . . . . . . . . . . : 71 Physical Media Type . . . . . . : 9
Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis: Information for connection being diagnosed Interface GUID: 0c0ecb23-ada9-423f-990d-1c56683ba33d Interface name: Qualcomm Atheros AR9485WB-EG Wireless Network Adapter Interface type: Native WiFiConnection incident diagnosed Auto Configuration ID: 1 Connection ID: 1Connection status summary Connection started at: 2017-01-15 13:20:04-302 Profile match: Success Pre-Association: Success Association: Success Security and Authentication: SuccessList of visible access point(s): 5 item(s) total, 5 item(s) displayed BSSID BSS Type PHY Signal(dB) Chnl/freq SSID-------------------------------------------------------------------------E0-A3-AC-A3-77-7A Infra <unknown> -73 6 Mats WiFi72-DC-96-68-05-04 Infra <unknown> -76 1 BTWifi-X72-DC-96-68-05-03 Infra <unknown> -76 1 BTWifi-with-FON5C-DC-96-68-05-02 Infra <unknown> -77 1 BTHub5-KGFPD0-2D-B3-5D-DC-F4 Infra <unknown> -88 1 TALKTALK-5DDCECConnection History Information for Auto Configuration ID 1 List of visible networks: 5 item(s) total, 5 item(s) displayed BSS Type PHY Security Signal(RSSI) Compatible SSID ------------------------------------------------------------------------------ Infra <unknown> Yes 68 Yes Mats WiFi Infra <unknown> Yes 48 Yes BTWifi-X Infra <unknown> No 48 Yes BTWifi-with-FON Infra <unknown> Yes 44 Yes BTHub5-KGFP Infra <unknown> Yes 36 Yes TALKTALK-5DDCEC List of preferred networks: 2 item(s) Profile: BTHub5-KGFP SSID: BTHub5-KGFP SSID length: 11 Connection mode: Infra Security: Yes Set by group policy: No Connect even if network is not broadcasting: No Connectable: Yes Profile: BTHomeHub2-5JRR SSID: BTHomeHub2-5JRR SSID length: 15 Connection mode: Infra Security: Yes Set by group policy: No Connect even if network is not broadcasting: No Connectable: No Reason: 0x00028002 Information for Connection ID 1 Connection started at: 2017-01-15 13:20:04-302 Auto Configuration ID: 1 Profile: BTHub5-KGFP SSID: BTHub5-KGFP SSID length: 11 Connection mode: Infra Security: Yes Pre-Association and Association Connectivity settings provided by hardware manufacturer (IHV): No Security settings provided by hardware manufacturer (IHV): No Profile matches network requirements: Success Pre-association status: Success Association status: Success Last AP: 5c-dc-96-68-05-02 Security and Authentication Configured security type: WPA2-PSK Configured encryption type: CCMP(AES) 802.1X protocol: No Key exchange initiated: Yes Unicast key received: Yes Multicast key received: Yes Number of security packets received: 0 Number of security packets sent: 0 Security attempt status: Success Connectivity Packet statistics Ndis Rx: 17386 Ndis Tx: 14389 Unicast decrypt success: 601 Multicast decrypt success: 0 Unicast decrypt failure: 0 Multicast decrypt failure: 0 Rx success: 727 Rx failure: 2529 Tx success: 1291 Tx failure: 0 Tx retry: 42 Tx multiple retry: 15 Tx max lifetime exceeded: 0 Tx ACK failure: 5986 Roaming history: 0 item(s)

Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis: For complete information about this session see the wireless connectivity information event.Helper Class: Auto Configuration Initialize status: SuccessInformation for connection being diagnosed Interface GUID: 0c0ecb23-ada9-423f-990d-1c56683ba33d Interface name: Qualcomm Atheros AR9485WB-EG Wireless Network Adapter Interface type: Native WiFiResult of diagnosis: There may be problem

Network Diagnostics Log
File Name: 74C81CE5-D15E-4ABF-8D15-E85FAB435960.Diagnose.Admin.0.etl

Other Networking Configuration and Logs
File Name: NetworkConfiguration.cab Collection information Computer Name: SAMSUNG-LAPTOP Windows Version:6.1
Architecture:x86
Time: Sunday, January 15, 2017 1:56:36 PM

Publisher details

Windows Network Diagnostics Detects problems with network connectivity. Package Version: 1.0
Publisher: Microsoft Windows
My System SpecsSystem Spec
15 Jan 2017   #13
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Keithuk View Post
I tried those numbers but it says they are invalid. The same thing happens on my Windows XP computer.

I've reset the router.
Don't know why it says they're invalid. Check the screenshot and confirm that you see the same. Also try one of the other DNS providers shown.
Can't access 1 website which I've been on 1000's of times-internet-protocol-version-4-tcp_ipv4-properties.jpg


My System SpecsSystem Spec
.

15 Jan 2017   #14
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Okay strange stuff is going on here:

If I type the site's ip address into a browser address bar I can't access it.

DNS Records show: http://137.74.118.62/
Can't access 1 website which I've been on 1000's of times-domainhostingview.jpg
So if you type 216.58.198.163 into your browser address bar you should get Google.

Google

Tracert command fails for your problem website but works okay for Google.
Can't access 1 website which I've been on 1000's of times-tracert.jpg
I reckon the problem is with the server or there's some strange redirect. However I can access the site okay.


My System SpecsSystem Spec
16 Jan 2017   #15
Keithuk

Windows 7 Professional 32bit SP1
 
 

Quote   Quote: Originally Posted by Callender View Post
Okay strange stuff is going on here:

If I type the site's ip address into a browser address bar I can't access it.

DNS Records show: http://137.74.118.62/
Attachment 395363
So if you type 216.58.198.163 into your browser address bar you should get Google.

Tracert command fails for your problem website but works okay for Google.

I reckon the problem is with the server or there's some strange redirect. However I can access the site okay.

I downloaded QuickSetDNS 1.15 and DomainHostingView 1.75

QuickSetDNS shows:

Automatic DNS, active
Google Public DNS, "8.8.8.8,8.8.4.4", not active
Router DNS, "192.168.1.254", not active

I set Google Public DNS and Router DNS to active but it still wouldn't access the site.

DomainHostingView shows different results to yours.

DNS Records


Record Type Host Name IP Address More Data Section
NS ns12.dnsmadeeasy.com 208.80.126.4 Answer
NS ns15.dnsmadeeasy.com 208.94.149.4 Answer
NS ns14.dnsmadeeasy.com 208.80.127.4 Answer
NS ns13.dnsmadeeasy.com 208.80.125.4 Answer
NS ns11.dnsmadeeasy.com 208.80.124.4 Answer
NS ns10.dnsmadeeasy.com 208.94.148.4 Answer
A volkswagenforum.co.uk 137.74.118.62 Answer
SOA ns10.dnsmadeeasy.com 208.94.148.4 Admin: dns.dnsmadeeasy.com, Default TTL: 180, Expire: 1209600, Refresh: 43200, Retry: 3600, Serial: 2009010116 Answer
TEXT v=spf1 include:sendgrid.net ~all Answer
PTR ns12.dnsmadeeasy.com 208.80.126.4 Answer
PTR ns15.dnsmadeeasy.com 208.94.149.4 Answer
PTR ns14.dnsmadeeasy.com 208.80.127.4 Answer
PTR ns13.dnsmadeeasy.com 208.80.125.4 Answer
PTR ns11.dnsmadeeasy.com 208.80.124.4 Answer
PTR ns10.dnsmadeeasy.com 208.94.148.4 Answer
PTR 62.ip-137-74-118.eu 137.74.118.62
My System SpecsSystem Spec
16 Jan 2017   #16
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Okay Tracert command works for me now.

I used to be responsible for blocking spammers from a forum which was part of one of my employer's websites. I can tell you that it is possible to block an entire ip address range (or ranges) rather than a single ip address and also block particular servers.

I'm not saying that this is what has happened in your case - just that it is possible.

They may take the view that they block every connection from a particular ISP of ip address range due to previous problems from troublemakers. Or maybe it's something else.

Suggest contacting the website's admin.
My System SpecsSystem Spec
16 Jan 2017   #17
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Keithuk View Post
I downloaded QuickSetDNS 1.15 and DomainHostingView 1.75

QuickSetDNS shows:

Automatic DNS, active
Google Public DNS, "8.8.8.8,8.8.4.4", not active
Router DNS, "192.168.1.254", not active

I set Google Public DNS and Router DNS to active but it still wouldn't access the site.
You just set the active DNS Lookup and leave Router DNS as default without changing the numbers for Router DNS or setting Router DNS active. The only active item in the window should be Google DNS.
My System SpecsSystem Spec
16 Jan 2017   #18
Nihal mazhar

Windows 7 home basics x64
 
 

Have you tried accessing the site via a VPN from another location.
My System SpecsSystem Spec
16 Jan 2017   #19
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Nihal mazhar View Post
Have you tried accessing the site via a VPN from another location.
I suggested using Frigate just to test. Can be installed in Firefox too.

1 website (only) seems to have gone rogue and won't load properly

1 website (only) seems to have gone rogue and won't load properly
My System SpecsSystem Spec
17 Jan 2017   #20
Keithuk

Windows 7 Professional 32bit SP1
 
 

Quote   Quote: Originally Posted by Callender View Post
Don't know why it says they're invalid. Check the screenshot and confirm that you see the same. Also try one of the other DNS providers shown.
Attachment 395361
When I entered 8.8.8.8,8.8.4.4 in Preferred DNS server it says network address entered invalid.

Your picture shows 8.8.8.8 in Preferred DNS server and 8.8.4.4 in Alternative DNS server that's invalid as well.

I used Internet Protocol Version 6 (TCP/v6). I looked in Internet Protocol Version 4 (TCP/v4) and its set the same as your picture as default.

Preferred DNS server: 8.8.8.8 and in Alternative DNS server: 8.8.4.4
My System SpecsSystem Spec
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 Can't access 1 website which I've been on 1000's of times




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