ESET : attempted communication with an untrusted certificate. What is?

3Colors · 15 Jan 2017

Hello everyone, I do not know anyone could explain to me that it is the message, which appeared seconds after opening Internet Explorer (to play by battlelog).
Yesterday I did the same but I did not get any message and it was only to play for a while and then turn off the computer.
Seeing the information in "more detail" seems to be something of Windows itself. So it is a bug and click on Allow or Block?

For some information I have Windows without the patches of November and December so now that I'm free I plan to do it.

Regards.

ESET : attempted communication with an untrusted certificate. What is?-screenshot_2.png

Ranger4 · 15 Jan 2017

That message seems to have come from your Eset anti virus program. While I cannot read in your language it would seem that a dangerous website might have been accessed & it is issuing you with a warning & it's up to you whether you allow or block access.

If you are really worried by it contact the Eset forum if they have one & discuss it there.

samuria · 15 Jan 2017

It's worth checking your date and time on your PC if that's wrong the certificate will appear to be wrong

3Colors · 15 Jan 2017

Thanks for the replys but forget to mention that last week I updated the Eset to version 9. Maybe that's why since with the previus version did not see any of that. Looking for some information I do not know if this could help. Maybe when doing the update via AV, the certificates were not imported correctly :

http://support.eset.com/kb3126/? locale=en_US Doing that step is maybe a solution? To turn it off and turn it on.

It only appeared today after entering Origin and then to the battlelog. Something that I did the same last weekend and did not appear anything.

samuria · 15 Jan 2017

whats the link so we can see if its the website

Callender · 15 Jan 2017

See: Internet Explorer uses your Windows CEIP setting.

Internet Explorer 11 privacy statement

You must be opted into CEIP with telemetry enabled. Not sure why ESET doesn't like the certificate for

sqm(.)telemetry(.)microsoft(.)com

Whatever happened to that promised Windows 7 convenience rollup?

Updates without rollups

torchwood · 15 Jan 2017

first thoughts Eset doesn't allow re-directs, change/add to its Whitelist.

Roy

Callender · 15 Jan 2017

Also have a read:

Customer Experience Improvement Program - Join or Unjoin

Try resetting SSL scanning feature in ESET.

Open ESET product main window by clicking on its icon in system tray.
Press F5 to launch the Advanced Setup window.
Click on Web and Email link in left pane and then in right pane click on SSL/TLS to expand.
Turn off "Enable SSL/TLS protocol filtering" option. Click on the slider near the option and it'll set it to 'x' mark which means the option has been disabled.
After turning off the option click on OK button to apply changes.

Again press F5 to launch the Advanced Setup window. Again click on Web and Email link in left pane and expand SSL/TLS in right pane.

Turn on "Enable SSL/TLS protocol filtering" option. Click on the slider near the option again and it'll immediately re=enable the feature.

That will allow ESET to reimport missing root certificates properly.

EDIT: Sorry I missed your earlier post:

3Colors said:

Thanks for the replys but forget to mention that last week I updated the Eset to version 9. Maybe that's why since with the previus version did not see any of that. Looking for some information I do not know if this could help. Maybe when doing the update via AV, the certificates were not imported correctly :

http://support.eset.com/kb3126/? locale=en_US Doing that step is maybe a solution? To turn it off and turn it on.

It's been stated that ugrading to a newer version can cause certificate issues - so yes you should rest SSL scanning.

3Colors · 15 Jan 2017

samuria said:

whats the link so we can see if its the website

It's not a page. When I click on play in Battlefield through Origin, automatically opens Internet Explorer to play. I did that last weekend with ESET 9 and I did not see that message. Just today.

Callender said:

Also have a read:

Customer Experience Improvement Program - Join or Unjoin

Try resetting SSL scanning feature in ESET.

Open ESET product main window by clicking on its icon in system tray.
Press F5 to launch the Advanced Setup window.
Click on Web and Email link in left pane and then in right pane click on SSL/TLS to expand.
Turn off "Enable SSL/TLS protocol filtering" option. Click on the slider near the option and it'll set it to 'x' mark which means the option has been disabled.
After turning off the option click on OK button to apply changes.

Again press F5 to launch the Advanced Setup window. Again click on Web and Email link in left pane and expand SSL/TLS in right pane.

Turn on "Enable SSL/TLS protocol filtering" option. Click on the slider near the option again and it'll immediately re=enable the feature.

That will allow ESET to reimport missing root certificates properly.

EDIT: Sorry I missed your earlier post:

It's been stated that ugrading to a newer version can cause certificate issues - so yes you should rest SSL scanning.

That will do and restart the pc as a final step. To that message I opt for the option "block". It will have some negative effect or something ?

Callender · 15 Jan 2017

3Colors said:

To that message I opt for the option "block". It will have some negative effect or something ?

Which message? Option to "Block" what exactly. I'm not sure what you are looking at.

EDIT: If you mean ESET SSL scanning - just toggle it off and apply the setting then toggle it back on.