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Windows 7: Internet Explorer 11

26 Apr 2017   #1
Baldeagle812

Windows 7
 
 
Internet Explorer 11

I have noticed that since last week, latest Microsoft Patches (13 April) that on opening IE11 for the first couple of times after a reboot, IE11 opens to a blank white page. If you look at the processes, there are 2 IExplore processes running but IE looks frozen. If you close IE and then open it up again everything works fine. If you kill the processes you get the blank page again.

I have removed all patches since 13 April for Windows, .Net Framework and Silverlight, one at a time and testing after each reboot, but so far nothing has cleared this fault. Can anyone suggest a fix - i know don't use IE, or point me in the right direction.

See screenshot attached.

Many thanks

SL




Attached Thumbnails
Internet Explorer 11-frozen-ie-11.png  
My System SpecsSystem Spec
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26 Apr 2017   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
About all I can say is reset ie11 and delete personal settings :/
Internet Explorer - Reset - Windows 7 Help Forums
My System SpecsSystem Spec
26 Apr 2017   #3
Baldeagle812

Windows 7
 
 

Already tried Reset and deleting personal settings
My System SpecsSystem Spec
.

26 Apr 2017   #4
Rick15989

Windows 7
 
 

We've been seeing this as well and we've tried the same things you have. I can't believe I'm not able to find more people experiencing this. It's really irritating.
My System SpecsSystem Spec
26 Apr 2017   #5
Rick15989

Windows 7
 
 
Also added you as contact...

Quote   Quote: Originally Posted by Baldeagle812 View Post
Already tried Reset and deleting personal settings
If you find a solution please let me know and I'll do the same.
My System SpecsSystem Spec
26 Apr 2017   #6
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

My System SpecsSystem Spec
27 Apr 2017   #7
Baldeagle812

Windows 7
 
 

Thanks all, it seems the problem lays with MalwareBytes Anti Exploit IE shield. MalwareByres are aware of the issue and are working on a fix.
My System SpecsSystem Spec
27 Apr 2017   #8
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
What do you use as a home page Bing/ default msn.com ..... ?
My System SpecsSystem Spec
27 Apr 2017   #9
Rick15989

Windows 7
 
 

Quote   Quote: Originally Posted by Baldeagle812 View Post
Thanks all, it seems the problem lays with MalwareBytes Anti Exploit IE shield. MalwareByres are aware of the issue and are working on a fix.
We have the same software, that must be it. THANK YOU! I'll bug our own support rep to find out when they're going to have that fixed.

Thank you again!
My System SpecsSystem Spec
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 Internet Explorer 11




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