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Windows 7: Worstening Firefox related(?) hardlock issues

22 May 2017   #1
DrSNAFU

Windows 7 Home Premium x64
 
 
Worstening Firefox related(?) hardlock issues

Firefox began malfunctioning, unsure of addon related. Usually when I had lots of tabs open. It would freeze for a few seconds, with or without momentary hdd thrashing, then return to responsiveness, but become unstable. Some of the tabs would be black, requiring reloading, sometimes it would fix that tab but often it would not. Sometimes it would lead to a crash and sometimes I had to open task manger and kill the process because it lost responsiveness. But every time the rest of my computer retained responsiveness and I was able to resume my firefoxing after restarting it.


Last week it went one further. When it did this, it didn't unfreeze, much like other incidents. But when I went into task manager from right clicking the task bar it hardlocked my computer. Had to restart. Wait for raid to rebuild.


Yesterday it did the same thing, firefox not responding. HDD thrashing. This time I decided to use Ctrl Alt Del to open task manager. Got to the blue windows 7 home premium overlay screen and it hardlocked. I was listening to an mp3 at the time. The MP3 kept playing. I thought maybe a device did it so I unplugged all my USB stuff in back. No effect. Replugged them, none of their lights came on. Restarted, waited for raid to rebuild.


Same damn thing happened today. This time I was ready, I already had task manager up! Aha! Firefox not responding. Rest of the computer including task manager was responsive... until I pressed End Task on firefox. Then it hardlocked, but my mouse didn't. My mouse was the only thing responsive. Then I clicked the taskbar down at the bottom and it too locked. Restarted, waiting for raid rebuild.


Any clue where to start on this? It's been happening more and more and now it's getting worse. Far worse. Is it firefox? The antivirus I recently switched to? (Norton security suite) My ram? Processor? HDD? It's only ever happening with firefox, or it's the only catalyst.


My System SpecsSystem Spec
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23 May 2017   #2
Melchior

Windows 7 Ultimate SP1 x64 (v6.1.7601.23537)
 
 

I have been noticing semi-stalling too... I'm running the latest FF v53.0.3
its gets worse for me after FF exceeds 2GBor ram usage... at that point I force a restart..
FILE(MENU)-->"Restart"
My System SpecsSystem Spec
23 May 2017   #3
DrSNAFU

Windows 7 Home Premium x64
 
 

Yeah but this has been happening for a while. I can't really restart it if it's lost all responsiveness and gets overlayed with white.
My System SpecsSystem Spec
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23 May 2017   #4
Melchior

Windows 7 Ultimate SP1 x64 (v6.1.7601.23537)
 
 

the "white" unresponsive some times happens to my FF process but recovers after 2-10 seconds... usually...
My System SpecsSystem Spec
23 May 2017   #5
DrSNAFU

Windows 7 Home Premium x64
 
 

It used to for me as well. Something's changed though. Now it never recovers and locks my computer up hard every time I've tried.
My System SpecsSystem Spec
23 May 2017   #6
Melchior

Windows 7 Ultimate SP1 x64 (v6.1.7601.23537)
 
 

the whole system? strange...
do you keep your software and drivers up to date?
My System SpecsSystem Spec
24 May 2017   #7
DrSNAFU

Windows 7 Home Premium x64
 
 

I'm seeing what I can do about updating my video drivers. Firefox is up to date, as is flash.
My System SpecsSystem Spec
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 Worstening Firefox related(?) hardlock issues




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