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Windows 7: IE 11 immediately stops working when accessing any website

05 Sep 2017   #1
cngtman

win 7 - 64
 
 
IE 11 immediately stops working when accessing any website

When accessing a website I get a panel that states "Internet Explorer has stopped working, will search for answer (Paraphrasing here) .

After two attempts, no answer is given and can't access website.

IE 11 version - 11.0.9600.16428 running on PC.
WIN 7 (64bit) on HP PC

Have tried to install IE 11 again but can't, apparently I have a later version running now and version I am attempting to add is an earlier version.

Totally confused on how to resolve the browser problem.

Don (cngtman)


My System SpecsSystem Spec
.
06 Sep 2017   #2
ethel

Windows 10 Pro 64 bit
 
 

Hi cngtman, Could you please fill out all your system specs from the link below.





System Info - See Your System Specs
My System SpecsSystem Spec
06 Sep 2017   #3
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Don,

couple things to try.

Go to programs/features >> then Features turn on or of, (top left),
a smaller window will open UNCHECK IE11, REBOOT

reverse above, (check IE11) Reboot

If that fails
run from an elevated command mode
sfc /scannow
and run KB947821

Roy
My System SpecsSystem Spec
.

06 Sep 2017   #4
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Might be nice to show this also to see the status of the disk partitions..
Disk Management - Post a Screen Capture Image - Windows 7 Help Forums

Otherwise,
Use Clean boot,
Troubleshoot Application Conflicts by Performing a Clean Startup
Click Start and type in the search box,
msconfig
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here,
Cheers.
My System SpecsSystem Spec
06 Sep 2017   #5
cngtman

win 7 - 64
 
 
Disk Management Info

IE 11 immediately stops working when accessing any website-snipped-disk-management.png

Disk Management Info


My System SpecsSystem Spec
06 Sep 2017   #6
cngtman

win 7 - 64
 
 

Hope I have the information requested, PC info and Disk Management info

Thx

Don
My System SpecsSystem Spec
06 Sep 2017   #7
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Well you have plenty of free disk space
So how did clean boot workout ?
My System SpecsSystem Spec
06 Sep 2017   #8
cngtman

win 7 - 64
 
 

Roy, thx for the instructions, going to hold off this for at least a day before trying this, too much activity at home just now.

Thx

Don
My System SpecsSystem Spec
07 Sep 2017   #9
cngtman

win 7 - 64
 
 

Thx to the following; Ethel, Roy, Torchword, ThrashZone, I consider problem solved at this time, with further testing to ensure the problem is solved.

Thx

Don
My System SpecsSystem Spec
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 IE 11 immediately stops working when accessing any website




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