Add current location to Favorites

If I go into Windows Explorer and I click on "my documents".
then in the left pane at the very top is the word "favorites". If I right click on that, it gives me the choice "add current location to favorites". I click on that.
But it doesn't add it!
I did chkdsk c: /f
and
sfc/scannow

I restarted the computer and it worked for a few days and stopped again.

I have a favorites folder in c:/users/name/

Is this problem related to the following problem. If I'm on a website and I want to "add to favorites", I get "Internet explorer has stopped working...."

BUT if I had to favorites bar, it's fine.

so I have two problems.

It is quicker for me to "add current location to favorites" in "windows explorer" than to click on a folder and it's subfolder and then another subfolder. I maintain files for myself and for my father and the files I use frequently are quicker to get to that way. However, that did not answer my problem so......

That also did not answer my other problem of being "IN" "internet explorer" and clicking the menu button "add to favorites" and ie then crashing on me.