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Windows 7: Live.com is not responding due to long running script

13 Feb 2018   #1
spetho2001

Windows 7 Home Premium 64Bit
 
 
Live.com is not responding due to long running script

I have a Windows 7 SP1 IE 11 desktop and I use Outlook.com web based email. Quite often lately when I am using my email it seems to be slow loading what ever I click on. I also get a message at the bottom of the page that says "Live.com is not responding due to long running script".
See screen shots. I contacted Outlook support and they want me to reset IE as they say it is unstable. My computer seems to be working OK except for OUTLOOK.COM.
What are the checked debugging script options listed in IE
Also I did a Google search of this problem and it seems that this has or is happening with Microsoft email. See the first hit in the screen shot.
I notice that Microsoft has a Beta of a new email that they want you to try. It is in the top RH corner of the Outlook.com page.

Can anyone help me with this? Thank you, TomS




Attached Thumbnails
Live.com is not responding due to long running script-long-running-script-1.jpg   Live.com is not responding due to long running script-long-running-script-3.jpg  
Attached Images
Live.com is not responding due to long running script-long-running-script-2-internet-options.jpg 
My System SpecsSystem Spec
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22 Mar 2018   #2
dyanne2

Windows 7
 
 

I'm having exactly the same problem.
My System SpecsSystem Spec
22 Mar 2018   #3
spetho2001

Windows 7 Home Premium 64Bit
 
 

Let me know if you find a solution. I have been arguing with the Microsoft and Outlook.com forums for months. They tell me they are in the process of fixing it but I doubt it. I think they are sick of listening to me. They keep giving me stupid answers and we just keep going round and round.
My System SpecsSystem Spec
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04 May 2018   #4
bushyboy

windows 7 home premium; 32 bit;
 
 
frustration

me too. very frustrating. seems to correlate with the advertisements running in outlook on the right side of screen. very random. it seems like it is too much of a program for my computer, or something is conflicting. after reading both responses above, I saved 2 hours of frustration out of my life by NOT calling MS support.

my theory: 1)they want you to go with windows 10 and pay monthly fees, or 2) force you to pay monthly fees by ridding you of the ads. everything worked swimmingly until I got the ads on the right side.

will check back and see if you two above had any luck with any fixes.
Thanks, bushyboy, michigan
My System SpecsSystem Spec
04 May 2018   #5
mrjimphelps

Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
 
 

Try using some different browsers, to see if any of them are able to work correctly at these websites.
My System SpecsSystem Spec
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 Live.com is not responding due to long running script




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