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Windows 7: Cannot open Windows Live Mail

24 Mar 2018   #1

Win 7 Home Premium 64 bit
Cannot open Windows Live Mail

Since Feb 28th I have not been able to access WLM 2011. My laptop is now 7 yrs old and the program has been running fine until now.

The splash screen shows that it has stopped working and that Windows will close the program and notify me if a solution is available (just how it will notify me if my mail isn't working is something I haven't figured out yet )

I have looked for solutions and some mentioned deleting the cache in my AppData file (it was empty). Another suggestion was to end the process wlmail.exe from the Task Manager - there is no listing for wlmail.exe (except when the above mentioned splash screen is open and I open task manager. It then reads wlmail.exe *32)

At this point I'd prefer not to uninstall because I'm guessing I'd lose all my emails. I have tried saving different ones previously but they seem to save with reference numbers rather than who it's from and the subject.

I'd like to point out that if I sign into Admin, rather than my user name, WLM is working fine (at the moment).

I am very thankful for any help you can give. I'm not technical, so the simpler the better.


My System SpecsSystem Spec

 Cannot open Windows Live Mail

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