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Windows 7: IE 11 prompts for saved password

12 Apr 2018   #1
clarknova

Windows 7 Professional x64
 
 
IE 11 prompts for saved password

IE 11 on Windows 2008 R2

I used to be able to save a password in IE, and it would not prompt for the password next time I visited the site (an SSRS report server). Since yesterday, every time I visit the site, IE prompts me for username and password. Regardless of whether I check the "Remember my credentials" box, next time I reopen IE and go to the site, I again see the prompt.

I have verified that the password exists in the Credentials Manager, and updated the password to be sure, but I still see the prompt every time.

Possibly related, the only changes I recall making yesterday was that I made some changes in the registry to add a couple of sites to the Trusted zone, including the site where I am trying to save the password for. I have always manually added these sites to the trusted zone manually and never had this problem, but maybe doing so in the registry has caused and issue? I have attached the .reg file for reference.

The second change I made yesterday was to use local group policy to add the site to the Compatibility List. This is another change that I was making manually per user before yesterday with no problem: Computer Configuration\Administrative Templates\Windows Components\Internet Explorer\ Compatibility View\Use Policy List of Internet Explorer 7 sites

For testing, I reverted the registry key "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Internet Settings\Security_HKLM_only" back to 0, and de-configured the group policy setting for Compatibility List, but I am still seeing the login prompt every time.

I have tried searching for solutions but so far have come up with nothing. Any ideas?




Attached Images
IE 11 prompts for saved password-prompt.png IE 11 prompts for saved password-credman.png 
Attached Files
File Type: reg sites.reg (474 Bytes, 0 views)
My System SpecsSystem Spec
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12 Apr 2018   #2
clarknova

Windows 7 Professional x64
 
 

I think this is likely an issue with the server I'm trying to connect to, rather than the one I'm connecting from. I tried connecting to the same server from another machine where I had not made any changes to local group policy or the registry and I'm seeing the same thing.
My System SpecsSystem Spec
13 Apr 2018   #3
clarknova

Windows 7 Professional x64
 
 

The solution to this was to add the SSRS server to the Intranet zone, instead of the Trusted zone.
My System SpecsSystem Spec
.

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 IE 11 prompts for saved password




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