Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Live error message

01 Feb 2019   #1
Brian25

DEVON
 
 
Windows Live error message

I am receiving the following message can anyone help please? The host 'smpt.talktalk.net' could not be found. Please verify that you have entered the server name correctly.

Subject 'test'
Server: 'smpt.talktalk.net'
Windows Live Mail Error ID: 0x800CCC0D
Protocol: SMTP
Port: 25
Secure(SSL): No
Socket Error: 11004


My System SpecsSystem Spec
.
02 Feb 2019   #2
wither 2

Windows 7 Pro SP1 64 bit
 
 

Hi Brian-

Go to Accessories and right click on Command Prompt. Select Run as Administrator.

Type in SFC /Scannow.

Let it run. Does it find and fix any files? If so, reboot and run it again just to make sure it doesn't find any more errors.
My System SpecsSystem Spec
04 Feb 2019   #3
Brian25

DEVON
 
 

Thank you, wither 2, I've done as you suggested but the problem still remains. I have removed the email account and then re-entered it but - again with a negative result. Unfortunately, Talktalk have been unable to assist. I'm sorry to trouble you further but is there any other action you can suggest?

Kind regards,

Brian.
My System SpecsSystem Spec
.

04 Feb 2019   #4
wither 2

Windows 7 Pro SP1 64 bit
 
 

As I understand it, the scan didn't find any problems. Is that correct?

Why is Talktalk unable to assist? Did they try to help you?
My System SpecsSystem Spec
04 Feb 2019   #5
Brian25

DEVON
 
 

That's right the scan did not find any problems. The message I received was 'Windows Resource Protection did not find any integrity violations'. As far as Talktalk was concerned, I spend 35 minutes on the 'phone with a Representative who was obviously working to a script and whose knowledge was very limited - in the end I gave up in frustration!!
My System SpecsSystem Spec
04 Feb 2019   #6
wither 2

Windows 7 Pro SP1 64 bit
 
 

My System SpecsSystem Spec
06 Feb 2019   #7
Brian25

DEVON
 
 

Thank you this has been most helpful. I have removed the Account and re-installed it with the recommended settings. As a result, I can now sent messages via the Talktalk Account but cannot receive them.
My System SpecsSystem Spec
06 Feb 2019   #8
wither 2

Windows 7 Pro SP1 64 bit
 
 

It sounds like what it talks about in that link. WLM is being blocked from the server that sends the e-mails to you. Did you try method 2 in that link?

Are you getting any error messages?
My System SpecsSystem Spec
07 Feb 2019   #9
Brian25

DEVON
 
 

Yes, I have tried the other method. I have two email accounts in Windows live mail. The other works fine but the Talktalk account is the problem; I can now send messages but not receive them and I no longer receive error messages.
My System SpecsSystem Spec
07 Feb 2019   #10
wither 2

Windows 7 Pro SP1 64 bit
 
 

I'm using Windows Mail so I don't know if you will have the same settings-

Open Tools, Options. In the Advanced tab, select Maintenance. In trouble shooting, check the box for Mail for getting a log. Apply the change when you exit that screen.

Try sending a message to that account using your other account.

Do you get a log?
My System SpecsSystem Spec
Reply

 Windows Live error message




Thread Tools




Similar help and support threads
Thread Forum
Windows Live Mail 2011 calendar error message when opening WLM
When I open the Windows Live Mail program (WLM 2011), I get an error message "There was an error when attempting to connect to Windows Live Calendar service. See if an upgrade is available or call a service representative.". I've had WLM 2011 for years. This message just popped up several months...
Browsers & Mail
windows live id sign-in assistant disabled - error message
I am running Windows 7 Ultimate 64-bit. Recently I started getting an error message on every boot: "There was a problem that caused parts of the windows live id sign-in assistant to be disabled." I have tried to install the correct version 6.5 for Windows 7 according to this Microsoft website....
Software
Windows Live Mail - 'An error has ocurred' message.
I used Windows Outlook Express for as long as it was available with NO problems EVER !. I had a new PC custom built with Win.7 Home Premium 64 bit installed. (My old PC 'died').I downloaded & installed Win.Live Mail & i've had serious trouble with it ever since. Every week,3 or 4 times,when i try...
Browsers & Mail
Windows Live Mail closes unexpectedly repeatedly without error message
Windows Live Mail closes unexpectedly repeatedly without error message and one account disappeared? I have multiple accounts being used for years on Windows Live Mail - Version 2009 - Build 14.0.8117.0416 on XP Pro SP3 Recently, Windows Live Mail closes unexpectedly repeatedly without error...
Browsers & Mail
Windows Live Mail crashes randomly ( error message too)
Hi, I have Windows 7 Starter and I had it for 2 months now. Just lately -like few days ago- Windows Live Mail randomly just crashes and the error message pops up like "Windows Live Mail has stopped working" with details like "a program has caused to stop working, we'll find solutions if we...
Browsers & Mail


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:44.
Twitter Facebook