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Windows 7: IE crashes on ebay page after log on to ebay?

19 Mar 2019   #1
MW7User

Windows 7 Ult 64
 
 
IE crashes on ebay page after log on to ebay?

Recently, getting this error/crash on ebay AFTER logging onto the ebay site. This is only happening on this one site. I have reset IE (IE11 with all updates) on a Win7 ult 64bit PC. Using two other (win 10) laptops, it works correctly (no crash). I will see if I can boot up my old win 7 pro 64 bit laptop to see if it is having the same problem. When it crashes, I copied the information in that window, posted below:

Problem signature:





Problem Event Name: APPCRASH

Application Name: IEXPLORE.EXE

Application Version: 11.0.9600.19230

Application Timestamp: 5c134479

Fault Module Name: MSHTML.dll

Fault Module Version: 11.0.9600.19230

Fault Module Timestamp: 5c135458

Exception Code: c0000005

Exception Offset: 000ec056

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 1033

Additional Information 1: 8c9b

Additional Information 2: 8c9b744e48d8f489923473c3f48b7f64

Additional Information 3: be16

Additional Information 4: be1660863ecabec2082e5208efba3256























My System SpecsSystem Spec
.
4 Weeks Ago   #2
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Hi,

Work through the suggestions in this Post, see if that works for you : ie-11-crashing | social.technet.microsoft.com
My System SpecsSystem Spec
4 Weeks Ago   #3
MW7User

Windows 7 Ult 64
 
 

Second machine, win 7 pro 64bit laptop. Same problem, error posted below:

Problem signature:
Problem Event Name: APPCRASH
Application Name: IEXPLORE.EXE
Application Version: 11.0.9600.19230
Application Timestamp: 5c134479
Fault Module Name: MSHTML.dll
Fault Module Version: 11.0.9600.19230
Fault Module Timestamp: 5c135458
Exception Code: c0000005
Exception Offset: 000ec056
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: b678
Additional Information 2: b678674f963eaaa327ca0ec8a4cb409c
Additional Information 3: d5de
Additional Information 4: d5de2a5cf858369e248cadb45f4688b3

Cannot figure this one out, last month this laptop accessed ebay with no problem (as well as the PC in OP. Will check the link posted but I spent quite a while searching MS tech pages before I came in here.
My System SpecsSystem Spec
.

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 IE crashes on ebay page after log on to ebay?




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