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Internet Explorer 11 Install Fails 'cos Neutral package install failed
Hi All
HpDV6 Windws 7 Ultimate - all updates.
I dont (normally) use Internet Explorer but needed to install it for some other software so . . .
Downloaded IE9 install and set it running but . .IE9 says newer version of IE installed
Nothing visible in Programs and Features or Windows features or Windows updates
2 directories (Internet Explorer\program files\ and Internet Explorer\program files (x86)\) with files like
iecleanup.exe, ieinstal.exe, ieproxy.dll etc
So tried IE11. Downloaded and starte the install.
IE11 install downloads updates, starts install, installing, restarting programs finally 'Did not finish Installing'
IEMain.log says Neutral package installation failed (exit code = 0x800f081e (2148468766)).
www says exit code means "specified package not applicable to this machine"
which is daft as the install process downloaded the neutral package (according to the log - see below)
So how do I get round this little problem?
TFAI
00:56.239: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
00:56.239: INFO: Waiting for 0 language pack downloads.
00:56.254: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
00:56.317: INFO: No reboot logic message NrApiStart(0), lParam=0x00192f70 returned 0x00000000.
00:58.033: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:58.033: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:58.033: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE1DBBE.tmp\IE11-neutral.Downloaded.cab
00:58.048: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1DBBE.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
01:15.037: INFO: Process 'C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1DBBE.tmp\IE11-neutral.Downloaded.cab /quiet /norestart' exited with exit code 0x800F081E (-2146498530)
01:15.037: ERROR: Neutral package installation failed (exit code = 0x800f081e (2148468766)).
01:15.037: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
01:15.037: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
01:15.037: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
01:15.037: INFO: Waiting for Active Setup to complete.
01:15.037: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
01:20.044: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
01:25.037: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
01:30.044: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
01:35.036: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
01:40.184: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates.
02:01.010: INFO: Link clicked, opening URL in new window:'http://go.microsoft.com/fwlink/?LinkId=299204'