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Windows 7: Windows Live Mail won't send email

09 Jun 2019   #1
gadisam

Windows 7 Ultimate x64
 
 
Windows Live Mail won't send email

My Windows Live Mail (on my desktop Windows 7 computer) won't let me send emails: neither reply nor create a new email.
The error message is "A problem occurred while trying to open this message. A problem has occurred, please try again". Receiving mail works fine.
I checked my account settings, everything looks fine. Moreover, I have a Win8 laptop, with WLM with identical settings, and it works fine on it. The laptop is connected to the same router, so it is NOT an ISP port setting problem.
It's also not a password problem, because receiving mail works fine.
Any idea?


My System SpecsSystem Spec
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10 Jun 2019   #2
Abrienne

Windows 10 64 bit
 
 

What is the version of your WLM??

Have you tried this process to solve your problem???

1. In your Windows Live Mail application, right click on your email account >> choose Properties from the menu.

2. Choose the Servers tab, select My server requires authentication >> click Settings.

3. Select Use same settings as my incoming mail server, and click OK.

4. Finally, click OK to close the Properties window.
My System SpecsSystem Spec
10 Jun 2019   #3
gadisam

Windows 7 Ultimate x64
 
 

Thank you, Abrienne, but your suggestion is precisely as my WLM is (and has always been) configured from day 1.
As I wrote before, I compared my desktop account configuration to the laptop's, and they are identical. On the laptop it works, on the desktop it doesn't.

The WLM Version: 2012 (Build 16.4.3528.0331)
My System SpecsSystem Spec
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10 Jun 2019   #4
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

It's a long while since I used WLM, but you should be able to repair WLM by opening Control Panel & look for Microsoft Mail, which should be listed. This should open a panel giving you access to WLM account set up, so have a look & see if there is a repair option you could try.
My System SpecsSystem Spec
11 Jun 2019   #5
gadisam

Windows 7 Ultimate x64
 
 

Thank you, Ranger4, but this won't work.
The Control Panel/Mail can be used for Outlook only, not for WLM.
Control Panel/Mail is currently set to my son's email, which was valid several years ago and is not relevant anymore (this computer belonged to my son several years ago). This proves that Control Panel/Mail has no relevance whatsoever to my WLM account, and clicking "repair" in it won't fix my WLM.
My System SpecsSystem Spec
11 Jun 2019   #6
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Thanks for getting back. As I said it is a long while since I have used WLM, so I am sorry if the info was not applicable in your case.
My System SpecsSystem Spec
12 Jun 2019   #7
gadisam

Windows 7 Ultimate x64
 
 

No problem at all.
My System SpecsSystem Spec
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 Windows Live Mail won't send email




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