New
#1
HELP!! Mail Problem!!
Alright, sorry if I sound frantic, but this is a pretty big deal.
My mom finally got around to buying Windows 7 Professional Upgrade for her computer. It had Windows XP previously. It has 4GB RAM and a 2.6GHz CPU, so I knew it could handle anything 7 threw at it.
Well, my mom isn't too familiar with software and therefore use Internet Explorer and Outlook Express. IE was fine, as she upgraded it when Windows Update asked her to. My problem obviously lies in Outlook Express.
She had several hundred emails in there, very important ones she'd kill me for if I lost. Same with a whole address book.
Well, since she has so many things installed, I went the "Double upgrade" route. I got a Vista Business disc, upgraded to it from XP, then upgraded to Windows 7 from that. Worked pretty well, for the most part. Well I then remembered Windows 7 didn't have a built-in mail client like the earlier versions did. So I went and got her Windows Live Mail from the Essentials pack.
Well, it won't detect any previous emails. I went to the Import section and clicked to import from Outlook Express 6 and it said it couldn't automatically detect them and ask me to choose the folder. Since Vista and 7 reworked the whole Application Data thing, I really have no idea where the emails woulda gone. There's still an "Application Data" folder that it won't let me on, despite the account being an administrator.
I know when going from XP to Vista, Windows Mail automatically imports everything.
So I'm really worried right now - hopefully one of you Windows 7 geniuses knows how to fix this problem. PLEASE, PLEASE tell me Windows didn't erase her messages! If anybody has any insight, please let me know, I'm hoping to get this fixed before my mom even finds out that I lost her mail.
Thanks!!