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Windows 7: System crashes on Firefox 69 with Googlemaps

04 Oct 2019   #1
Bernardus

Microsoft Windows 7 Ultimate 64-bits 7601 Multiprocessor Free Service Pack 1
 
 
System crashes on Firefox 69 with Googlemaps

My W7/ 64 bit system always crashes instantly with Firefox Quantum (69.2 it is now) if I try to use Google maps.
Anyone else having that problem?


My System SpecsSystem Spec
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04 Oct 2019   #2
F22 Simpilot

Windows 7 Ultimate x64
 
 

Do you have hardware acceleration on in Firefox?
My System SpecsSystem Spec
05 Oct 2019   #3
Bernardus

Microsoft Windows 7 Ultimate 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Hello F22 Simpilot

Indeed that acceleration was set, I dropped the recommended performance-setting in options.
Probably with the new quantum it was again activated.
However, I'm a bit concerned to try because the system may crash again.
I could make a backup first just in case.
The crashing of Firefox on Google maps has been earlier reported on the internet.
But I thought that was solved long ago.
My System SpecsSystem Spec
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05 Oct 2019   #4
Bernardus

Microsoft Windows 7 Ultimate 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

System again crashed on that Firefox problem.
So it wasn't primarily the hardware acceleration option.
My System SpecsSystem Spec
07 Oct 2019   #5
erpster4

Windows 7 SP1 Home Premium 64bit [x64]
 
 

do you have any Firefox addons installed?

type about:addons in the Address bar to see if any addons or extensions are installed and maybe disable or remove some of them

maybe switch to a different version of Firefox (that is uninstall Firefox 69.0.2 and maybe install a Firefox ESR version; latest ESR version is 68.1 - sometimes I hate having to upgrade Firefox to new versions each month and I like using ESR versions on some of my PCs)
My System SpecsSystem Spec
09 Oct 2019   #6
Bernardus

Microsoft Windows 7 Ultimate 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Tried that already by removing all addons and even a fresh up of Firefox which resets the changes made.
If it fails again I may try a new installing of Firefox.
On my laptop Firefox seems to be working well in maps. It's the same version of W7. and of Firefox.
Apart from this I run Waterfox but that is probably en older version of Firefox. (56.2.14)
Waterfox gives no problems with maps. So I could use that instead.
My System SpecsSystem Spec
10 Oct 2019   #7
F22 Simpilot

Windows 7 Ultimate x64
 
 

Have you look in Windows Event Viewer?
My System SpecsSystem Spec
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11 Oct 2019   #8
Bernardus

Microsoft Windows 7 Ultimate 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

No I didn't and it's not running as I discovered.
With CC I usually erase old logs.
Don't even remember how to start the service.
Found the start service.
My System SpecsSystem Spec
14 Oct 2019   #9
erpster4

Windows 7 SP1 Home Premium 64bit [x64]
 
 

Quote   Quote: Originally Posted by Bernardus View Post
Tried that already by removing all addons and even a fresh up of Firefox which resets the changes made.
If it fails again I may try a new installing of Firefox.
On my laptop Firefox seems to be working well in maps. It's the same version of W7. and of Firefox.
Apart from this I run Waterfox but that is probably en older version of Firefox. (56.2.14)
Waterfox gives no problems with maps. So I could use that instead.
you could also try uninstalling the version of Firefox on your W7 machine and "downgrade" to an older version; something like 60.9 ESR.

sometimes newer Firefox versions are not always better ones
My System SpecsSystem Spec
15 Oct 2019   #10
Bernardus

Microsoft Windows 7 Ultimate 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Erpster4

Yes, that is a possibility. Thanks.
They occasionally screw up things or disable other valuable features.
(The same is true for a lot off other software updates/upgrades).
Waterfox is in fact an older version of Firefox and does work well with maps.
So you may be right.
My System SpecsSystem Spec
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 System crashes on Firefox 69 with Googlemaps




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