Cannot SignOn to Gmail?


  1. Posts : 851
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Cannot SignOn to Gmail?


    I cannot Sign-On to Gmail?

    I have gone through a Litany of You-Tube Circle Jerks and am exhausted.
    Round and round, adding more and more irrelevant information.

    I'd like to have the Link to Google where they search for your "lost" account.

    Why do I need their Link, because it's buried in the Circle, somewhere and I cannot find it.
    I have gone through the Two Step Process at lease 25 times with no success.
    It actually sends a "code" to the Cell Phone Number they have on record.

    Unfortunately, it's not mine!​​

    Hopefully, they or someone has figured out this dilemma.
    Might anyone on the Forum have success with this situation?
    If so, please help me out of the hole I have warn in the floor going around in circles.

    Best regards,

    Mike Lynch (The Jerk)
      My Computer


  2. Posts : 1,932
    Windows 7 pro
       #2

    If you're having problems with their multifactor really the only option is authenticating from a browser already logged in or using the backup codes you should have been prompted to print out. You might have the option of using a preregistered email address if there is one. It sounds like you went through all of the recovery options. Unfortunately they have no support except for a useless forum with plenty of users with the same issue.
      My Computer


  3. Posts : 460
    Windows 7 Home Premium 64-bits
       #3

    I did recover a Gmail account back in 2018. I assume the process should be similar to what it was back then. You do have to follow the steps given and most important you have to be patient.

    About nine years ago, a family member installed a game on one of my computers. Let me just say they are no longer with us. In 2018 I wanted to play the game but didn't know the game password. The recovery was with their Gmail account. Unfortunately, I didn't know their password.

    This is where I started: How to recover your Google Account or Gmail

    Unfortunately, I didn't get anywhere because the recovery was their phone which I didn't have access to. I then contacted Google and explained the situation. They asked me a serious of questions. I was asked when the account was created. I didn't know but guessed when that might be. In the end I was successful and recovered the Gmail account. I then set the recovery email as my Gmail account. Then I was able to reset the password for the game.

    After I answered the questions they asked here is the email I got:

    Cannot SignOn to Gmail?-gmail_recovery.jpg
      My Computers


  4. Posts : 1,932
    Windows 7 pro
       #4

    @MisterEd they don't have support options anymore. I've tried this on my own account and was never able to get back into it.
      My Computer


  5. Posts : 460
    Windows 7 Home Premium 64-bits
       #5

    townsbg said:
    @MisterEd they don't have support options anymore. I've tried this on my own account and was never able to get back into it.
    Sorry to hear that. It looks likes customer service was cutting into their profits.
      My Computers


  6. Posts : 1,932
    Windows 7 pro
       #6
      My Computer


 

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