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Windows 7: Can't save to the desktop (mostly from Firefox)!

02 Dec 2009   #1
muzicman82

Windows 7 Home Premium x64
 
 
Can't save to the desktop (mostly from Firefox)!

Hello,

I suspect the problem I am having is related to Windows more than Firefox, but I am trying to wrap my head around what exactly is going on.

I have one user, called "Me". This user is an administrator.

When I click on "abc.exe" to download, it downloads but right as it finishes I get a message saying, "abc.exe could not be saved, because you cannot change the contents of that folder." However, while the file is downloading, "abc.exe.part" is created on the desktop, but deletes when the save fails. If I can't change the contents, how is the .part being created?

The other confusing thing about this problem is that I can right click on any image, click Save Image As, browse to the desktop, and it saves just fine.

I have already checked the permissions for my desktop folder, and my user account is the Owner, and has Full Control. So, I don't get it.

I also created a new folder called New Desktop on another partition. Right clicked on the Desktop folder, Properties, Move tab, and changed it to the New Desktop folder. When prompted, I clicked Yes to move contents.

I changed the folder in Firefox preferences to the New Desktop folder, and it STILL doesn't work.

What am I missing?


My System SpecsSystem Spec
.
02 Dec 2009   #2
Orpheous

XP Pro/Vista Ultimate (64)/Windows 7 Ultimate Signature Edition(64)
 
 

I'm using Firefox 3.5.5 with Windows 7 Ultimate 64 bit build 7100 on my laptop. I just repeated the same steps that you described, saving files to the desktop without any problem.
Could it perhaps be something to do with a security program you have installed?
My System SpecsSystem Spec
02 Dec 2009   #3
dave1812

Win7
 
 

Quote   Quote: Originally Posted by muzicman82 View Post
Hello,

I suspect the problem I am having is related to Windows more than Firefox, but I am trying to wrap my head around what exactly is going on.

I have one user, called "Me". This user is an administrator.

When I click on "abc.exe" to download, it downloads but right as it finishes I get a message saying, "abc.exe could not be saved, because you cannot change the contents of that folder." However, while the file is downloading, "abc.exe.part" is created on the desktop, but deletes when the save fails. If I can't change the contents, how is the .part being created?

The other confusing thing about this problem is that I can right click on any image, click Save Image As, browse to the desktop, and it saves just fine.

I have already checked the permissions for my desktop folder, and my user account is the Owner, and has Full Control. So, I don't get it.

I also created a new folder called New Desktop on another partition. Right clicked on the Desktop folder, Properties, Move tab, and changed it to the New Desktop folder. When prompted, I clicked Yes to move contents.

I changed the folder in Firefox preferences to the New Desktop folder, and it STILL doesn't work.

What am I missing?
Having the same issues with IE, when attempting to download a file?

Can you copy and paste a file from elsewhere, to the desktop, using Explorer?
My System SpecsSystem Spec
.

02 Dec 2009   #4
muzicman82

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Orpheous View Post
I'm using Firefox 3.5.5 with Windows 7 Ultimate 64 bit build 7100 on my laptop. I just repeated the same steps that you described, saving files to the desktop without any problem.
Could it perhaps be something to do with a security program you have installed?
I have no security program installed. Windows Defender and Windows Firewall are both disabled. UAC is completely off.

Quote   Quote: Originally Posted by dave1812 View Post
Having the same issues with IE, when attempting to download a file?

Can you copy and paste a file from elsewhere, to the desktop, using Explorer?
I can copy and paste to the Desktop with no problems. I can also create files on it via the New context menu.

Oh, and saving to the Desktop from Internet Explorer 8 works just fine.

Seems like it's only Firefox that is problematic.

I am on Firefox 3.5, but 3.6b4 does the same thing.
My System SpecsSystem Spec
03 Dec 2009   #5
dave1812

Win7
 
 

Quote   Quote: Originally Posted by muzicman82 View Post
Quote   Quote: Originally Posted by Orpheous View Post
I'm using Firefox 3.5.5 with Windows 7 Ultimate 64 bit build 7100 on my laptop. I just repeated the same steps that you described, saving files to the desktop without any problem.
Could it perhaps be something to do with a security program you have installed?
I have no security program installed. Windows Defender and Windows Firewall are both disabled. UAC is completely off.

Quote   Quote: Originally Posted by dave1812 View Post
Having the same issues with IE, when attempting to download a file?

Can you copy and paste a file from elsewhere, to the desktop, using Explorer?
I can copy and paste to the Desktop with no problems. I can also create files on it via the New context menu.

Oh, and saving to the Desktop from Internet Explorer 8 works just fine.

Seems like it's only Firefox that is problematic.

I am on Firefox 3.5, but 3.6b4 does the same thing.
Try wiping out your FF profile files and reinstall FF from scratch. let me know.
My System SpecsSystem Spec
03 Dec 2009   #6
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by dave1812 View Post
Try wiping out your FF profile files and reinstall FF from scratch. let me know.
No need to delete anything yet, just run Firefox in safe mode (from the Mozilla folder in the Start menu). This will run a vanilla profile with no extensions, and help determine if it is an extension or something else that is the problem.

P.S. Another Firefox user (both 3.5.5 and 3.6b4) that doesn't have this problem.
My System SpecsSystem Spec
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 Can't save to the desktop (mostly from Firefox)!




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