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Windows 7: Settings for Windows Live Mail

14 Dec 2009   #1
blueoleander

Windows 7
 
 
Settings for Windows Live Mail

Hi,

I have just bought a new HP Pavilion laptop & can't receive emails using Windows Live Mail. I am using exactly the same settings as I do on my other 2 desktop computers which use Vista & Windiws Mail. I can send from the laptop, but not receive. Any ideas??

Blue


My System SpecsSystem Spec
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14 Dec 2009   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Quote   Quote: Originally Posted by blueoleander View Post
Hi,

I have just bought a new HP Pavilion laptop & can't receive emails using Windows Live Mail. I am using exactly the same settings as I do on my other 2 desktop computers which use Vista & Windiws Mail. I can send from the laptop, but not receive. Any ideas??

Blue
You said that you are using the same settings, but I think that you should check them again. Did you check all the port settings? Did you check that both are set for POP or IMAP? Did you check that all the advanced settings are the same? Others here may have other ideas, but, I tend to think that a very careful check of all the settings will reveal that something is different. Be extra careful with the advanced settings.
My System SpecsSystem Spec
14 Dec 2009   #3
blueoleander

Windows 7
 
 

Thanks for your reply - I did check...but maybe should look again - meanwhile anyone else any ideas??
My System SpecsSystem Spec
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14 Dec 2009   #4
mgmcc

Windows 7 & 8 64-bit, Mac OSX 10.8.2
 
 

There are only three settings required for the retrieval of mail:

- Username
- Password
- Mail server address (POP3 or IMAP)

Double check that you have these correctly entered and the Password may be case sensitive. If all is OK and you still cannot retrieve mail, delete the Account and set it up again from scratch. It has been known for the details to be absolutely correct, but the Account is actually corrupt and just won't work.
My System SpecsSystem Spec
14 Dec 2009   #5
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

What firewall do you use ??
Maybe can disable that and check ..
Is the Test connection fails ??
My System SpecsSystem Spec
14 Dec 2009   #6
blueoleander

Windows 7
 
 

mgmcc - thanks, will try that
shyamsasinran - hmm windows firewall?? or maybe Norton?? my internet connection works fine, not sure what a test connection is - but i don't receive emails at all. If i send an email fo myself from the laptop I receive it on my other 2 PCs, & on my mobile, but not on my laptop...
My System SpecsSystem Spec
14 Dec 2009   #7
blueoleander

Windows 7
 
 

have deleted & set up account from scratch again... still same problem...
My System SpecsSystem Spec
14 Dec 2009   #8
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Which is your e-mail provider ??
Did you get an error when you click on send and receive ??
If Norton has e-mail scanner is better to turn it off also your Windows Firewall turn that off then try. Because i have seen it most of the times the Mail scanners or Firewall used to block
My System SpecsSystem Spec
15 Dec 2009   #9
blueoleander

Windows 7
 
 

well I don't know what I did, but it works now!! thanks to all of you for your help xx
My System SpecsSystem Spec
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 Settings for Windows Live Mail




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