Internet explorer 32-bit does not work, but 64bit does

A Guy said:

Since a 64 bit browser is working, try this:

Start> In search box, type cmd> Right click cmd.exe in results above and choose Run as administrator

When the command prompt opens type:

netsh winsock reset

Press enter

Restart PC

Hopefully that will fix it

A Guy

thanks a zillion
that worked....for now
i had before reset it the other way-without dos, but that did not work
thanks again.
how can i learn this stuff - fixing win7/64 - quickly - at my age i cannot take years!

will do...

EDITED: I went back to the beginning of this thread and tried some things suggested, and I now have 32 bit IE back.

I didn't see an option where I could delete this message.

Anyway, you guys rock.

Joanner---newbie!!

Joanner said:

...I didn't see an option where I could delete this message...

When you roll your mouse over the "Edit" button (to the left of the "Quote" button) a popup will appear saying "Edit/Delete Message". Of course you need to be logged in to the forum.

I am having the same issue posted this on tghe other thread a few minutes ago IE8 works fine for me in 64 bit not 32 bot here is the message I get when trying to use the 32bit


Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7600.16722
Application Timestamp: 4d0c2f29
Fault Module Name: mshtml.dll
Fault Module Version: 8.0.7600.16722
Fault Module Timestamp: 4d0c44e7
Exception Code: c0000005
Exception Offset: 001b71ef
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Hope this helps you guys figure it out................

Thanks as always

I tried the following suggestion however it did not work for me IE8 still does not work in the 32 bit version...


Since a 64 bit browser is working, try this:

Start> In search box, type cmd> Right click cmd.exe in results above and choose Run as administrator

When the command prompt opens type:

netsh winsock reset

Press enter

Restart PC

Hopefully that will fix it

A Guy

All: I tried all the suggestions posted here, including re-setting winsock, the TCP/IP stack and IE-32. Nothing worked. Here is what did.

I first noticed that on the Tools - Internet options - Connections - Lan Settings that the proxy setting on IE-32 (auto detect off and proxy server on but no server specified) vs IE-64 (auto detect on, no proxy server) were different. This appears to have taken place when uninstalling some internet stick software. Control over these settings (there are greyed out) has been removed either because i"m not using an admin account or disabled by my corporate IT group when connecting to the corporate lan.

To fix this use the following steps:

1) Press Start and Search for cmd.exe - right click and select "Run as Administrator"

2) Enter the following at the command prompt including the quotes: "c:\Program Files (x86)\Internet Explorer\iexplore.exe"

This starts IE-32 from the command line in administrative mode.

3) Select Tools - Internet Options - Connections - Lan Settings. These settings should now be editable. Uncheck the "Use a proxy server..." and check "Automatically detect settings".

4) Close IE-32 and restart. Presto both IE-32 and IE-64 should now be working identically.

Cheers

Since a 64 bit browser is working, try this:

Start> In search box, type cmd> Right click cmd.exe in results above and choose Run as administrator

When the command prompt opens type:

netsh winsock reset

Press enter

Restart PC

Hopefully that will fix it

A Guy


Hi - just want to say a big thank you!!!!! to A Guy, tried your fix and worked like a treat. I was almost giving up hope with IE 32 bit not working but 64 bit was. I tried everything available on the net, on MS knowledge base and my last resort was to reinstall windows 7 on top. I was very worried, apart from IE 32 bit not working, I kept getting Visual C++ Runtime Error and Windows Live not working. I was running Spyware Doctor which was doing fine when I had a Windows XP laptop before. But when I got the new laptop with Windows 7, it has been giving problems and won't update and kept asking for proxy server setting and I'm not even using one! Finally pin down to 32 bit not working, uninstall Spyware Doctor, downloaded AVG and MalwareByte but they won't update as IE 32bit not working and meanwhile. Tried using Firefox, no joy! It has taken me 3 days to find this post. Thank you once again!!