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Windows 7: Internet explorer 32-bit does not work, but 64bit does

25 Nov 2011   #61
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums drdave. Thanks for sharing another option to try. A Guy


My System SpecsSystem Spec
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01 Feb 2012   #62
aligalaxy

windows 7 home premium 64bit
 
 

hi
my IE,google chrome ,firefox dont work.but IE64 bit does .I cant use other programs which need internet connection,like yahoo messenger.this problem happened after i reinstalled anti virus (nod 32).
i tried to restore my system but there isnt any restore piont to do.please help me
My System SpecsSystem Spec
01 Feb 2012   #63
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums aligalaxy. Have you tried all the things in this thread? Including the SFC /scannow? Let us know what steps you have tried. A Guy
My System SpecsSystem Spec
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22 Jun 2012   #64
lcasarin

Windows 7 Home Premium 64bit
 
 

I have the same problem

I did a factory restore on my HP win 7 64 bit laptop

internet explorer 8 worked fine

used windows update checked everything

Internet explorer 9 got installed

only the 64 bit version works

-( prior to the factory restore ie9 worked fine)

did everything suggested in this thread
- reset internet options
- verify i did not have a proxy activated
- verified I did not had an asus driver interfering
- did the sfc scannow thing in an elevated command prompt
- did the netsh thing in an elevated command prompt

if I open the ie 9 32 bit version, it opens SLOWLY you can do a thing or two and then it freezes and/or crashes

if I uninstal ie 9, ie 8 works fine

i upgrade and the problem comes back

suggestions?
My System SpecsSystem Spec
22 Jun 2012   #65
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums lcasarin. Your problem is actually different from the rest of this thread, but let's see if we can help you.

I'd start with running IE9 with no add-ons to see if that will work correctly:

Troubleshooting and Internet Explorer

You can also try running IE9 from Safe mode with Networking if no change from the 1st suggestion:

Safe Mode

You can also try running IE9 by performing a clean start:

Troubleshoot Application Conflicts by Performing a Clean Startup

And lastly, if no help, try creating a new user account and see if it will work there:

User Account - Create

Good luck, let us know how you make out. A Guy
My System SpecsSystem Spec
23 Apr 2013   #66
buckeyepost

Win7 Enterprise 64bit
 
 

I am IT support and have one user who said IE32bit was suuuuuper slow starting last week but he is the only one who has complained about this. I read through this entire thread and tried all the possible fixes but no luck. Only additional info I can provide is that our internal web sites work fine and so does Google.. ???? However IE64bit and Firefox work normally. Any ideas would be helpful as I'm stuck. Thanks!
My System SpecsSystem Spec
23 Apr 2013   #67
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums buckeyepost. This is an old thread, you really should start a new one. You might try running Internet Explorer (No add-ons), see if that works normal.

Start> In search box type internet explorer and click on Internet Explorer (No add-ons) in results above

A Guy
My System SpecsSystem Spec
24 Apr 2013   #68
buckeyepost

Win7 Enterprise 64bit
 
 

Well, typical for my company, it magically started working normally again today...
My System SpecsSystem Spec
24 Apr 2013   #69
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

OK, let us know if it returns

A Guy
My System SpecsSystem Spec
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 Internet explorer 32-bit does not work, but 64bit does




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