Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: 32-bit IE8 crashes in Flash10d.ocx

26 Dec 2009   #1

Windows 7 Home Premium 64 bit
32-bit IE8 crashes in Flash10d.ocx

When closing this web page, 32-bit IE8 ver 8.0.7600.16385 crashes consistently in Flash10d.ocx. Flash version: Web page: Game of the Year Category - GameSpot's Best Games of 2009

Neither Chrome nor FireFox 3.5.6, nor 64-bit IE8 crash. Of course 64-bit IE8 can't run 32-bit flash, but Chrome and FF do.

Solution: in IE8 Tools | Internet Options | Advanced, click Reset button labeled "Reset Internet Explorer Settings". After that IE8 doesn't crash on the above web page.

Event log details:

Faulting application name: iexplore.exe, version: 8.0.7600.16385, time stamp: 0x4a5bc69e
Faulting module name: Flash10d.ocx, version:, time stamp: 0x4ae7baed
Exception code: 0xc0000005
Fault offset: 0x0012c8a7
Faulting process id: 0xb60
Faulting application start time: 0x01ca864aaebc0dab
Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Faulting module path: C:\Windows\SysWow64\Macromed\Flash\Flash10d.ocx
Report Id: 2a739930-f23e-11de-8d26-001fbc0862f3
My System SpecsSystem Spec
26 Dec 2009   #2

Windows 7 Home Premium 64 bit

Other info: despite the Event Log showing the crash in Flash10d.ocx, ver, that version wasn't listed in IE8 Tools | Internet Options | Programs | Manage add-ons, at least before doing the IE8 reset. The version was older, I think but am not sure.

After doing the IE8 reset, no Flash extension is shown in IE8 Manage add-ons.

When I first noticed the problem, I removed Flash ActiveX and plug-in via Control Panel add/remove programs, then downloaded and installed the latest versions. The problem was still persistent at that point. Despite the version update, the IE8 Manage add-ons dialog still showed the old Flash version.

After the IE8 reset, the Manage add-ons dialog shows no Flash version, but Flash pages work OK in IE8, and it no longer crashes on the previously-listed page.

To summarize, if you have a persistent IE8 crash, verify in Event Viewer | Custom Views | Administrative Events what module is crashing. If in Flash, remove via Control Panel add/remove programs, then download and install new Flash version from their web site. If that doesn't work, do the IE8 reset (Tools | Internet Options | Advanced | Reset).
My System SpecsSystem Spec

Thread Tools

Similar help and support threads
Thread Forum
BSOD - + lots of app crashes - 6 months of crashes...
Ehhh hell ! :- ) Anyway I bought new GPU. Titan X. Plug it in. Hell begun. Crash after crash nightmare. Anyway 6 months down the line I tried 2x CPu 2x Mobo 2xRam 2x PSu
BSOD Help and Support
Windows Explorer crashes, no message, then everything crashes randomly
Hey guys, I'm going on my 10th hour of trouble shooting here. Started my PC this morning, went and opened Steam, then windows explorer crashed without a message (Task bar disappeared) and locked up my whole PC for about 5 seconds before the BSOD. Rebooted to install "WhoCrashed" to read the...
BSOD Help and Support
3 crashes in one night and numerous crashes other days
This BSOD has been going on for some time and I finally found this forum. I'm suspecting it is RAM, but I want to be sure before doing the 'shotgun' approach. I'm hoping someone can help me and I have the downloaded the SF Diagnostic tool and I've uploaded the ZIP folder to this thread. ...
BSOD Help and Support
Browser crashes, windows crashes, memory test won't complete, BSOD
Thanks for listening, as my user name reflects I am now into stuff I'm ignorant about. History. Had this computer a little over a year, I7 with 16gb of memory, windows 7 ultimate. etc About a month ago, started seeing BSOD's. The BSOD would normally reflect "Memory Management" as the...
BSOD Help and Support
Explorer.exe Crashes, attempts restart, crashes again. Details Inside
Hello everyone. This morning I turned my computer on to find that Explorer.exe had crashed. I attempted restarting explorer.exe but every time it attempted to restart it would just crash. Details: Problem signature: Problem Event Name: APPCRASH Application Name: explorer.exe ...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 14:56.
Twitter Facebook