double openings - help needed please

polly300 · 27 Dec 2009

Most of the time when I click onto a website and if my browser is not open, I get two browsers. One is my IE8 opening up the website I clicked onto and the other is usually opened but blank, saying connecting but never does - sometimes it is a duplicate website. When have my browser opened, it will open in another tab perfectly alright. I cannot understand it. I am not in the least bit techy (I don't seem to understand a lot of the questions here, and the answers are from Mars

) and hope you understand what I am saying. Is there anything I can do, please.

I have windows 7 ultimate and IE8 with google and not bing! (love 'em)

Qdos · 27 Dec 2009

Has your system been set to respond to single clicks, and are you in fact double-clicking, thus causing two browser windows to open when you've come from a website shortcut ...

polly300 · 27 Dec 2009

No, I only ever single click. I did try single and then double clicking a couple of weeks ago, but it makes no difference.

richc46 · 27 Dec 2009

polly300 said:

Most of the time when I click onto a website and if my browser is not open, I get two browsers. One is my IE8 opening up the website I clicked onto and the other is usually opened but blank, saying connecting but never does - sometimes it is a duplicate website. When have my browser opened, it will open in another tab perfectly alright. I cannot understand it. I am not in the least bit techy (I don't seem to understand a lot of the questions here, and the answers are from Mars

) and hope you understand what I am saying. Is there anything I can do, please.

I have windows 7 ultimate and IE8 with google and not bing! (love 'em)

Go to search type in turn windows features. Then click on turn windows features on or off. Turn off ie (by removing the check) See if you can get on the net. If not restore IE. Now we know that it is IE that causes the problem and not another browser that you may have installed.

richc46 · 27 Dec 2009

If above does not work go to tools top of IE. Then check manage add ons. Remove all add ons

polly300 · 27 Dec 2009

I have got the 'Turn Windows features on or off' but do not know which box to take the tick out of - or do I untick them all, please

richc46 · 27 Dec 2009

polly300 said:

I have got the 'Turn Windows features on or off' but do not know which box to take the tick out of - or do I untick them all, please

Just the box that says IE8. Im hoping as much as you that we can get it running right.

polly300 · 27 Dec 2009

I turned if off and could not get into any website or anything because I did not have a browser.

I forgot what to put into the search box, had a panic

and found the place again somewhere in the control panel and turned it back on. Fortunately all my setting were saved (phewwwwww) I am not good at this and think I will have to just put up with it

Thank you for trying to help me :)

richc46 · 27 Dec 2009

polly300 said:

I turned if off and could not get into any website or anything because I did not have a browser.

I forgot what to put into the search box, had a panic

and found the place again somewhere in the control panel and turned it back on. Fortunately all my setting were saved (phewwwwww) I am not good at this and think I will have to just put up with it

Thank you for trying to help me :)

Wait, before you give up, Just make a system image, If you screw up, you can just go back with the image. It easy and cannot cause problems.

polly300 · 27 Dec 2009

I have had too much of a scare. I have never heard of a system image and feel sure I most definately would 'screw up'. I will keep checking the forums and maybe someone else will have had the same problem and have a simple solution. I would like to thank you very, very much for trying.