Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: URL Links Fail only from Livemail & MS-Word

17 Mar 2010   #11
Bob3677

Windows 7 Home Premium Home Edition 6.01.7600 (x64)
 
 

Problem Solved:
I'm not sure how the issue was resolved but I guess it was a Microsoft update that fixed it.

Thanks for the time you took to help resolve my Win7 URL launch issue.


My System SpecsSystem Spec
.
17 Mar 2010   #12
brady

 

If you have the chance, could you check your installed updates to see which update(s) were installed lately?


ps: it's just my curiosity
My System SpecsSystem Spec
19 Mar 2010   #13
Bob3677

Windows 7 Home Premium Home Edition 6.01.7600 (x64)
 
 

Sure Brady, but I must admit I'm not sure which update it could have been since,
usually I was leaving MSIE open because the issue was getting anoying.
It so happened I didn't have MSIE open a couple of days ago and noticed
the issue was gone.

I have attached a screenshot (doc file) of my Windows Update History.
I would guess the KB976264 is the one that fixed my issue and If
you think it would be helpful I can try uninstalling the update to see
if the issues returns. I haven't done this before but I don't think it
should upset my system to cause me any additional issues.

Thanks for your interest to help others.


Attached Files
File Type: doc WinUpdateHistory.doc (73.0 KB, 7 views)
My System SpecsSystem Spec
.

18 Apr 2010   #14
Bob3677

Windows 7 Home Premium Home Edition 6.01.7600 (x64)
 
 
Problem Returns

Well, four weeks ago I said my original issue was fix and I didn't know how:

If no Internet browser is open, when I click URL link from with-in a Livemail
email, the link always fails.

Well, now the problem came back again about a week ago for no apparent reason.

Again, I keep all my applications up to date.
My System SpecsSystem Spec
19 Apr 2010   #15
pdxireland

W7 Pro 64bit
 
 

Have a read - do you use Chrome?
Outlook 2007 / Exchange email URL issue

fmg
My System SpecsSystem Spec
19 Apr 2010   #16
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Update KB980182 caused the problem for me. I uninstalled it and no longer had the problem. Also a previous IE8 updated caused the same thing. I had to use a restore point to get rid of the problem. I do not remember which update that was; I hid it. That was two or three months ago.
My System SpecsSystem Spec
20 Apr 2010   #17
Bob3677

Windows 7 Home Premium Home Edition 6.01.7600 (x64)
 
 

pdxirland:
I just looked at Outlook/Exchange info and it doesn't help me, especially
since I don't use either.
Thanks for your help/interest.

CarlTR6:
I checked my update history and 980182 not there. I too believe that it
is MS updates that cause and fix and cause it again.
I guess not enough complaints for MS to fix issue once and for all.
Thanks for your help/interest.

PS: I will try to remember to check for URL issue after each MS update but
you get old it's difficult to remember.
My System SpecsSystem Spec
21 Apr 2010   #18
pdxireland

W7 Pro 64bit
 
 

Bob,

The Chrome uninstall reinstall update issue is not just re: Exchange.
If you use Chrome it might be the cause of the problem?

fmg
My System SpecsSystem Spec
28 Apr 2010   #19
Bob3677

Windows 7 Home Premium Home Edition 6.01.7600 (x64)
 
 

PDXireland:
I must have missed your reply last week...
I don't use Chrome either but, again, thanks for interest/help.

Bob
My System SpecsSystem Spec
23 Dec 2010   #20
dickdell

Windows 7 Home Premium
 
 

Bob,

Did you ever get an answer for the problem of not linking to a url from livemail?

I'm new to livemail and I get the same problem, except that I can link from Word hypertext.

Dick
My System SpecsSystem Spec
Reply

 URL Links Fail only from Livemail & MS-Word




Thread Tools




Similar help and support threads
Thread Forum
html links in word 2007
I am using Windows 7 Pro, 6GBs RAM 3.2GB CPU. for years I am save email links to a page in Word, later when I want to view them I open that page hold the crtl key down while left clicking the link. Now for some reason I get a warning that some security setting on this computer is blocking this. I...
Microsoft Office
web links in word 2007
When I copy an url from the address field in Explorer into a word document it imidiately turns blue indicating it's accepted as a link. Do I however ctrl+click it, I get a message that it has been canseled due to limits in the computer and that I should contact the administrator. Well, that's me...
System Security
IE8 web page links fail to work
Win 7 home premium 32 bit IE8 Mcafee Total Protection 4 Converted over from Vista 32 bit and all was working fine except for a secure website issue (another post re this soon). To er fix I thought a reset of IE was called for so did it. Something happened and all HyperText Transfer...
Browsers & Mail
TOC & Links problem..word 2007
Hi all, I have a problem when trying to use hyperlinked pages (ctrl right click) in a Table of Contents. I can build the TOC and update it, but when I try to click on the specific page I get a message telling me 'This action has been cancelled Due to restrictions on this PC, contact admin" ...
Microsoft Office
Unable to send links since removing livemail
Hi, Since I removed Live Mail yesterday because it kept opening without a password and using hotmail in combination with Live, I am unable to send links to emailadresses. I have set my default programs to firefox, and "use current email program". No luck. Do not want to use Live Mail...
Browsers & Mail
Links from pages and E-mails fail with Page not available
Where have I gone wrong? I am pretty good at finding solutions, but not with this one :-( Since beginning to use this new HP 6340F with 64-bit capability, I have been driven to desparation in finding an answer. The programs below all have the same problem. Hae tried 32-bit settings and...
Browsers & Mail


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:13.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App