Slow Browser or Internet Connection?

TGSoldier said:

Your pings are so high.

Hard reset on your modem and router.

Hi TGSoldier,

I turned off the modem (didn't reset) and here are the values I got from the tracert. What do you think?

1 6 ms 3 ms 3 ms 192.168.1.1
2 26 ms 40 ms 27 ms rdsl-dsdf-de01.nw.mediaways.net [213.20.58.193]
3 25 ms 28 ms 28 ms xmwc-dsdf-de01-chan-18.nw.mediaways.net [195.71.
242.114]
4 28 ms 36 ms 30 ms ge7-0-0.ffm2nxg1.de.ip.tdc.net [80.81.192.16]
5 66 ms 72 ms 72 ms 85.19.122.230
6 402 ms 368 ms 664 ms 85.19.81.238
7 1182 ms 1790 ms 1454 ms front.opera.com [195.189.143.147]


Cheers


Jonny

Definite improvement, except hop 7, but that could be due to a bad server at Opera. Try a different destination and see what happens. As it stands, it appears that the modem is the problem, but I don't understand that, because I would think that a modem would be required for an internet connection or to run a tracert. Did you mean modem or router?

TGSoldier,

Btw. By reset, I meant to unplug it and pull out he battery ( if you can ), for 30 seconds and put it back on.

I have no idea if it applies to a DSL modem, but my cable modem has a reset feature accessible through a "pin hole" at the back with the other connections.

seekermeister said:

I think that TGSoldier is correct, because the ping bottlenecks immediately between your machine and your ISP. In addition to resetting the router, do the same with the modem (I've never had DSL, but I assume that requires a modem like cable also). If resetting these don't help, I would call the ISP tech support, because it seems that either your router, or their modem is the problem (assuming that you don't own the modem).

Hi Seekermeister,

I'm a little confused. I thought that the router and the modem are the same thing, i.e. the box that I connect to the phone line?

Cheers

Jonny

TGSoldier said:

Bit confused by what you did there. You make it sound like you did not put back on the modem but this can't be right because of your response from tracert.

Your pings seems to have dropped except for @ front.opera.com

open a blank cmd box and type

ping front.opera.com

What are your results?

Btw. By reset, I meant to unplug it and pull out he battery ( if you can ), for 30 seconds and put it back on.

Hi TG,

this is what I got:


Pinging front.opera.com [195.189.143.147] with 32 bytes of data:
Reply from 195.189.143.147: bytes=32 time=1775ms TTL=55
Reply from 195.189.143.147: bytes=32 time=1504ms TTL=55
Reply from 195.189.143.147: bytes=32 time=1481ms TTL=55
Request timed out.

Ping statistics for 195.189.143.147:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 1481ms, Maximum = 1775ms, Average = 1586ms

jonnyboss said:

seekermeister said:

I think that TGSoldier is correct, because the ping bottlenecks immediately between your machine and your ISP. In addition to resetting the router, do the same with the modem (I've never had DSL, but I assume that requires a modem like cable also). If resetting these don't help, I would call the ISP tech support, because it seems that either your router, or their modem is the problem (assuming that you don't own the modem).

Hi Seekermeister,

I'm a little confused. I thought that the router and the modem are the same thing, i.e. the box that I connect to the phone line?

Cheers

Jonny

Like I said, I've never had a DSL connection, therefore I'm not familiar with the equipment involved. Maybe your router and modem are combined into one unit...I don't know....or you don't have a router at all.

seekermeister said:

TGSoldier,

Btw. By reset, I meant to unplug it and pull out he battery ( if you can ), for 30 seconds and put it back on.

I have no idea if it applies to a DSL modem, but my cable modem has a reset feature accessible through a "pin hole" at the back with the other connections.

So does mine but I didn't use it - I just turned it off wait 1 minute and turned it back on.