Flash causes my browser to not respond


  1. Andyt
    Posts : 2
    Windows 7
       New #1

    Flash causes my browser to not respond


    OK, I got this laptop around Christmas. I installed the latest version of Adobe Flash Player without a problem and whenever I switch the laptop on everything plays fine.
    But after a varying amount of time, my browser goes to 'not responding' when trying to play anything that uses flash. Sometimes it happens right after switching the laptop on, but sometimes it works for several hours before this happens. After this starts though, no flash will work until I restart, and any attempt will result in the browser 'not responding'. For some reason it seems to affect the Volume Mixer as well.

    This happens for FF, IE and Chrome so it's not the browser that is at fault.

    If it helps, I'm running Windows 7 Premium 64 Bit, and the laptop is a Dell Studio 1555 with an Intel Core 2 Duo Processor. I don't know what parts of the laptop may be at fault here, so if any more details would be useful please just ask.

    I really have no idea what's going on here, it's not a massive problem but it's become quite an annoyance and if anyone could provide any possible insight it would be much appreciated. Sorry if something like this has been asked before or if I'm not being very clear, I didn't find any similar topics when searching.

    Thank you!
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  3. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #2

    Only one thing that I can think of

    Download and use process explorer. It will show what is using your RAM, at any given time. The problem occurs, use Process to see if Flash is using too much memory.
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  4. Adrian
    Posts : 1,419
    Windows 7 7600 1 X64
       New #3

    Andyt said:
    OK, I got this laptop around Christmas. I installed the latest version of Adobe Flash Player without a problem and whenever I switch the laptop on everything plays fine.
    But after a varying amount of time, my browser goes to 'not responding' when trying to play anything that uses flash. Sometimes it happens right after switching the laptop on, but sometimes it works for several hours before this happens. After this starts though, no flash will work until I restart, and any attempt will result in the browser 'not responding'. For some reason it seems to affect the Volume Mixer as well.

    This happens for FF, IE and Chrome so it's not the browser that is at fault.

    If it helps, I'm running Windows 7 Premium 64 Bit, and the laptop is a Dell Studio 1555 with an Intel Core 2 Duo Processor. I don't know what parts of the laptop may be at fault here, so if any more details would be useful please just ask.

    I really have no idea what's going on here, it's not a massive problem but it's become quite an annoyance and if anyone could provide any possible insight it would be much appreciated. Sorry if something like this has been asked before or if I'm not being very clear, I didn't find any similar topics when searching.

    Thank you!
    Welcome to Windows 7 Support forums.
    Andy your issue is known because Adobe has not rolled out a 64 bit Flashplayer thats compatable with IE8 64 bit. Its under beta as of now. Bugs have been reported under 32 bit operation of IE 8

    Regards,
    Adrian
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  6. Andyt
    Posts : 2
    Windows 7
    Thread Starter
       New #4

    Thanks a lot both of you.

    Richard, I downloaded Process Explorer but it doesn't seem to show anything irregular when the problem occurs, except for a possible slight increase in 'interruptions'.

    Thanks Adrian, I was aware that there is no flash player for IE8 64 Bit but I didn't know there were also problems with the 32 bit browsers. At least it doesn't appear to be the fault of my laptop, it's just Adobe being very slow. Hope they get this sorted sooner rather than later...
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  7. Airbot
    Posts : 18,404
    Windows 7 Ultimate x64 SP1
       New #5

    Have you tried 10.1 Beta 2? Might try it out if you haven't.

    Latest Version of Adobe Flash Player
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