BT Internet

matata · 11 Mar 2010

A friend has been told that BT Internet is not compatible with Live Mail. This seems unbelievable; has anyone else heard of this?

swarfega · 11 Mar 2010

Im on BT Total Broadband. Never heard of an ISP blocking a program. Have you checked his settings? Try another program to make sure its either the settings or the first program.

ickymay · 11 Mar 2010

matata said:

A friend has been told that BT Internet is not compatible with Live Mail. This seems unbelievable; has anyone else heard of this?

I use BT broadband and have no issues,, in fact i think they would be breaking some laws if they blocked access to live mail ?

matata · 13 Mar 2010

Thanks for above . He gave me incorrect information !!! he cannot send mail and when I tried to talk him through the server settings he said there was no tool bar ie 'File, Edit etc ' so without Tools no way to check the SMTP settings. Any advice please?

ickymay · 14 Mar 2010

matata said:

Thanks for above . He gave me incorrect information !!! he cannot send mail and when I tried to talk him through the server settings he said there was no tool bar ie 'File, Edit etc ' so without Tools no way to check the SMTP settings. Any advice please?

yes that's cleverly hidden and can be confuzzling

over on the top right theres a paintbrush a folder with a cursor and a blue question mark , simply click the middle button that looks like a folder with the little cursor and click "show menu bar"

matata · 16 Mar 2010

Re-instated the toolbar as suggested after which I corrected his SMTP & POP 3 settings and he can now send & receive emails. Many thanks for help.