Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Deleted Items Folder: Where Are The Deleted Messages

27 Aug 2016   #21
ladyfsgf

Windows 7 64 bit
 
 

Now have 2 junk email folders in wlm had to sort not junk then copy paste rest into junk folder with x to delete remainder.
2 junk email folders at bottom in outlook web. No deleted items in folder. Have not gotten junk email thru wlm junk email folder for day or 2. Went back thru and made root folder path blank.




Attached Thumbnails
Deleted Items Folder: Where Are The Deleted Messages-20160827_152720_resized.jpg   Deleted Items Folder: Where Are The Deleted Messages-20160827_151004_resized.jpg  
My System SpecsSystem Spec
.
27 Aug 2016   #22
ladyfsgf

Windows 7 64 bit
 
 

Progress? I now have 3 deleted emails in my trash folder-not in the deleted folder. I liked/was used to the deleted file folder. Now have both folders of which the deleted folder is empty. Don't need both.
My System SpecsSystem Spec
27 Aug 2016   #23
Chris Nicola

Windows 7 Ultimate 32 bit SP1
 
 

I suggest you delete the folders on the WEBSITE that are not active. Right click and delete. For example I can see a Junk e mail folder working with 25 messages and another empty one that is not.working. Similarly delete the Junk and deleted items folders on WLM that are not working. Do a test and delete a message in WLM and see where it goes to find out which folders are active and which folders are not. Check the names of the folders in your IMAP settings are the same as the names on the website. The exception for me is that on WLM I had to name the deleted items folder TRASH to get it to syncronise with Deleted items on the website.

Another option is to hide the inactive folders you dont want to see on WLM. I am not in front of my computer now but I think its by right click hide. I hope that you can get WLM to work properly.

Kind regards
Chris
My System SpecsSystem Spec
.

27 Aug 2016   #24
ladyfsgf

Windows 7 64 bit
 
 

Up until 2 days ago my deleted emails went into deleted folder. So after reading posts yesterday I changed to trash.
My System SpecsSystem Spec
27 Aug 2016   #25
ladyfsgf

Windows 7 64 bit
 
 

On outlook.com both trash and deleted folder are recent deletes-trash folder has ones I deleted earlier in wlm, deleted items folder has the ones I deleted today/just now on outlook.com. On wlm trash and junk e-mail have an X to right to delete multiple. Deleted and junk no X have to delete one by one. Also on wlm deleted file has the one I deleted on outlook.com. I think I am getting dizzy from all this.
My System SpecsSystem Spec
27 Aug 2016   #26
ladyfsgf

Windows 7 64 bit
 
 

In wlm the ones that didn't have the X beside for deletion I did the hide from list. Wonder how it will affect the outlook.com-think those were the working ones in outlook. Funny how things worked good up until couple days ago and thanks.
My System SpecsSystem Spec
27 Aug 2016   #27
ladyfsgf

Windows 7 64 bit
 
 

I have 2 sent folders -the one that is empty won't let me hide it. The other one only shows 2 from today-wonder where they are. I click on send/receive and it goes thru my folders checking for new messages.
My System SpecsSystem Spec
28 Aug 2016   #28
Chris Nicola

Windows 7 Ultimate 32 bit SP1
 
 

The problems you describe are similar to the ones I experienced. With some patience I managed to get WLM working properly. My folders are named as follows:

Outlook Website:
Inbox
Junk EMail
Drafts
Sent Items
Deleted Items
Trash

WLM IMAP Folders ( see screenshot)
Inbox
Sent Items
Drafts
Trash
Junk (not spelt Junk E-Mail as previously shown, but it doesn't seem to matter here)

I have made the Deleted Items folder in WLM hidden (right Click Hide). It is an IMAP system folder on the outlook website and cannot be deleted. When I delete something in WLM it goes to the Trash Folder and synchronises with the Outlook website. I think if you delete something on the Outlook website it will go to the Deleted Folder there and not to trash. It is probably the way the rules are set up.

1- So check the names are set up as shown on the outlook website and in WLM.
2- Also Right click all your WLM folders and make sure they are set to synchronise all messages (or whatever is your choice)
3- You also have some double or redundant folders on the Outlook website and on WLM you need to delete. By default you cannot delete the default system folders. You can only delete the ones you have created. So after some testing you will see which ones are empty and redundant and need to be deleted. Delete them both on the outlook website and on WLM.

These are the things that worked for me and I hope they will be of some help. Of course no two computers are the same and there are no guarantees. I hope you can get WLM working properly. Others may also have some suggestions. On 26 August Delta Sync stopped working with my Hotmail and I had to configure WLM to sync with IMAP. After troubleshooting for the last two days it is now working acceptably although slower than the older system with Delta Sync.

Kind regards
Chris

PS as has already been mentioned in a previous post its possible to change the message rules within WLM, so that might be another solution to get the deleted items folder working properly. However that is more technically demanding. Since the above method worked for me (creating a Trash Folder in WLM and hiding the default Deleted items folder from the outlook server) I am happy to leave things as they are.


Attached Images
Deleted Items Folder: Where Are The Deleted Messages-imap-folders-c.jpg 
My System SpecsSystem Spec
28 Aug 2016   #29
ladyfsgf

Windows 7 64 bit
 
 

Searching "my wlm is checking my folders for new emails"-brought me to this website>
https://support.tigertech.net/windows-live-mail-imap reading thru says #3.
  • Enter Inbox for the "Root folder path".
  • Check the box marked "Check for new messages in all folders".


Why would you want to check for new messages (emails?) in all folders? Also why put Inbox in the "Root folder path"? Going to print your previous instructions out for ease of going thru. Thanks again.
My System SpecsSystem Spec
28 Aug 2016   #30
ladyfsgf

Windows 7 64 bit
 
 

In outlook no option to hide deleted items folder>


Attached Thumbnails
Deleted Items Folder: Where Are The Deleted Messages-2016-08-28-13.59.45_resized.jpg  
My System SpecsSystem Spec
Reply

 Deleted Items Folder: Where Are The Deleted Messages




Thread Tools




Similar help and support threads
Thread Forum
Public Folder calendar requests going straight to deleted items.
I have a user that is attempting to book a meeting on a calendar located inside of a public folder with herself as the only participant. She does this by going to the calendar, creating the meeting directly on it, and adding herself as a participant. The reply from calendar goes straight to her...
Microsoft Office
Outlook 2007 inbox has become sub folder of deleted items folder
User came in with a receiving email issue and to make a long story short I found that his inbox and all subfolders including sent, junk ect. are subfolders of the trash folder.(deleted Items) I tried to back up, clean(glary utils) and reinstall but the backup reordered the folders the way they...
Browsers & Mail
Microsoft Outlook 2010 Sound for Empty Folder for Deleted Items
Hi, Can anyone tell me how I can get a sound for Empty Folder for Deleted Items? I am sure I had a sound and now I don't. Thank you.
Browsers & Mail
WLM 2011 Deleted messages
I'm deleting messages, but they're not showing up in the Deleted Items folder. I know I must be missing a setting somewhere. What do I do to delete and message and have it appear in Deleted Items? Thanks.
Browsers & Mail
Deleted Items while Installing 7
Last night I decided to buy and install Windows 7. It seems to be working pretty well. One thing that I am baffled by, is when I tried to install 7, I was told to remove Web Drive and Intel PROSET/Wireless or risk having problems. Are these 2 systems vital to my computer and how can I re-install...
Installation & Setup


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:56.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App