New
#1
No Scroll Bar on Receivers PC
OS = Windows 7 Ultimate
Browser = Firefox
A couple months ago I upgraded to Windows 7 and at the same time upgraded my e-mail client to Incredimail 2 (Previous version was not Windows 7 compatible). Ever since then, when I send out e-mails larger than one screen, most of the "receivers" do not get a scroll bar and are unable to see the complete document.
At first I thought it was was Incredimail but yesterday I tried an experiment. With the help of a friend, I sent him the same e-mail twice--once using Incredimail and the second time using Hotmail. The results on his system were the same--NO SCROLL BAR. So now I am wondering if it's a Windows-7 problem or a software conflict problem.
Remember this is only happening on the "Receivers'" PC. I have asked the receiver to try using the down-arrow key. This did NOT work. I also tried using IE instead of Firefox. Again, the problem exist.
Can anyone shed any light on this problem?