Desktop stops responding.


  1. Posts : 23
    Windows 7 Professional x64
       #1

    Desktop stops responding.


    When I close Internet Explorer 8(32bit) on Windows 7 x64, the desktop stops responding, I can't right-click, or none of the icons respond to clicking. The task bar still works ok. No error message appears. I have to log off and on again to get the desktop working normal again.

    Any clues as to why this might be happening?
      My Computer


  2. Posts : 1,083
    Windows 7 Enterprise 64-bit
       #2

    It could be one of many things. Here's one:

    Internet Explorer 8 crashes, hangs or restarts while opening or closing tabs

    The other thing you can try is uninstalling Internet Explorer 8 and reinstalling it (can be done on 7 as opposed to previous versions of Windows).

    Also, scan your system with either Malwarebytes' Anti-Malware or SUPER Antispyware.
      My Computer


  3. Posts : 23
    Windows 7 Professional x64
    Thread Starter
       #3

    I have discovered that the problem is caused by the Adobe PDF Link Helper add-in. When I disable this Add-in using Mnage Add-ins in IE8 the problem goes away and all works normally. The Version of this Add-in is 9.3.2.163. Where do I find any updates to this add-in?
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 19:10.
Find Us