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Windows 7: Desktop stops responding.

12 Jun 2010   #1
Archie

Windows 7 Professional x64
 
 
Desktop stops responding.

When I close Internet Explorer 8(32bit) on Windows 7 x64, the desktop stops responding, I can't right-click, or none of the icons respond to clicking. The task bar still works ok. No error message appears. I have to log off and on again to get the desktop working normal again.

Any clues as to why this might be happening?


My System SpecsSystem Spec
.
12 Jun 2010   #2
Product FRED

Windows 7 Enterprise 64-bit
 
 

It could be one of many things. Here's one:

Internet Explorer 8 crashes, hangs or restarts while opening or closing tabs

The other thing you can try is uninstalling Internet Explorer 8 and reinstalling it (can be done on 7 as opposed to previous versions of Windows).

Also, scan your system with either Malwarebytes' Anti-Malware or SUPER Antispyware.
My System SpecsSystem Spec
14 Jun 2010   #3
Archie

Windows 7 Professional x64
 
 

I have discovered that the problem is caused by the Adobe PDF Link Helper add-in. When I disable this Add-in using Mnage Add-ins in IE8 the problem goes away and all works normally. The Version of this Add-in is 9.3.2.163. Where do I find any updates to this add-in?
My System SpecsSystem Spec
.

Reply

 Desktop stops responding.




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