IE8 Stop working in Windows 7

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  1. Posts : 30
    Microsoft Windows*7 Édition Familiale Premium 64 bits 7601 Multiprocessor Free Service Pack 1
       #1

    IE8 Stop working in Windows 7


    Hello Everyone,

    I need your help to solve a problem I have with Windows 7 and IE8.
    I am using Windows 7 on my Fujitsu-Siemens laptop.
    I have Firefox 3.6.3 as default Browser.
    However I was able to run IE whenever I wanted by clicking on the IE Icon in start menu.
    I also could run Browser Choice to change between IE and Firefox back and forth.
    Now when I run IE it cannot start. More exactly it start then stop immediately without accessing any page. (My connection is good, Firefox run without a problem.)
    Also when I try to run Browser Choice, it doesn't start at all.
    I've tried to download the latest version of IE (with Firefox) but it would not let me download it, saying that IE8 is included in W7.
    I do not find anyway to un-install IE.
    The only option is to disable IE, but there is a warning that by disabling it, some other functionality of W7 could be affected, that's why I haven't do it yet.
    Could anyone help me with this issue please?
    I've uploaded the error messages. Hope that they are visible from you.IE8 Stop working in Windows 7-internet-explorer-crashes.jpg

    Problem signature Internet Explorer crash.doc
      My Computer


  2. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #2

    When did this happend? do you have system restore point that enable you to backup system before that happend?
      My Computer


  3. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #3

    1) Try starting IE8 in "no add-ons" mode.

    Click on Start > All Programs > Accessories > System Tools > Internet Explorer (No Add-ons) and see if you still encounter this issue. If you do not, start IE normally again and disable all plug-ins. Enable each plug-in—one by one—after browsing for some time with each plug-in. This way you can isolate the plug-in causing the problem. Click on the Disable or Remove button after selecting the plug-in in the Manage Add-ons window to fix the problem.

    2) Try resetting IE8:

    Open Internet Explorer.
    Click Tools, and then click Internet Options.
    Click the Advanced tab.
    Under Reset Internet Explorer Settings, click Reset.
      My Computer


  4. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #4

    1) Try starting IE8 in "no add-ons" mode.

    Click on Start > All Programs > Accessories > System Tools > Internet Explorer (No Add-ons) and see if you still encounter this issue. If you do not, start IE normally again and disable all plug-ins. Enable each plug-in—one by one—after browsing for some time with each plug-in. This way you can isolate the plug-in causing the problem. Click on the Disable or Remove button after selecting the plug-in in the Manage Add-ons window to fix the problem.

    2) Try resetting IE8:

    Open Internet Explorer.
    Click Tools, and then click Internet Options.
    Click the Advanced tab.
    Under Reset Internet Explorer Settings, click Reset.
    i thought about that too, usually good solution to solve any problem related to "stop working" of IE. just because he said that IE stopped imidiately before he could access any web pages<---??
      My Computer


  5. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #5

    1) If Nguyen cant try out those steps at all, he should run an sfc /scannow to repair damaged system files.

    SFC /SCANNOW Command - System File Checker

    Run it at least 3-4 times, because sfc cant repair everything in one go.

    2) Boot into safe mode, maybe with networking and see how IE behaves. If it works fine, its a 3rd party driver problem.

    Let us know.
      My Computer


  6. Posts : 5,705
    Win7 x64 + x86
       #6

    Go to Start
    Type "C:\Program Files (x86)\Internet Explorer\iexplore -extoff" and press Enter
    Does IE open for you then?
    If so, there's an issue with one (or more) of your Add-ons and they'll have to be uninstalled.
    This is the 32 bit version of IE (and is the one that plays Flash).

    Go to Start
    Type "C:\Program Files\Internet Explorer\iexplore -extoff" and press Enter
    Does IE open for you then?
    This is the 64 bit version of IE and may/may not be an issue for you - depending on which version of IE that you've been using (it does not play Flash)
      My Computer


  7. Posts : 30
    Microsoft Windows*7 Édition Familiale Premium 64 bits 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    IE8 Stop working


    Thank you all.

    Running IE - no add-on works. (From Start all Programs etc...)
    I have now to determine which one is responsible, and I will also run the SFC too.
    Thanks a lot folks.:)
      My Computer


  8. Posts : 30
    Microsoft Windows*7 Édition Familiale Premium 64 bits 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #8

    IE8 Stop working


    Hi all,

    Just to let you know that I have identified the culprit.
    It's on the attached picture.IE8 Stop working in Windows 7-ie8-fails-open-culprit.jpg
      My Computer


  9. Posts : 5,705
    Win7 x64 + x86
       #9

    MyWebSearch is also classified as "Spyware" by a number of different antivirus/antispyware applications.
    Try some of these free, online scans: Malware (read the details at the link)
    AFAIK - the Panda scan is no longer offering free removals.
      My Computer


  10. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #10

    Malwarebytes' Anti-Malware will remove it ... |MG| Malwarebytes Anti-Malware 1.46 Download

    ** * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
      My Computer


 
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