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Windows 7: IE Constantly Crashing

02 Jul 2010   #1
karlstpats

HP Windows 7 -
 
 
IE Constantly Crashing

Hey guys, i'm using IE Explorer on Windows 7 and it keeps crashing...it's driving me mad! The following is the problem error - can anybody tell me why it keeps happening or what I can do to fix this - thanks

Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7600.16385
Application Timestamp: 4a5bc69e
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdadb
Exception Code: c0000005
Exception Offset: 0005205b
OS Version: 6.1.7600.2.0.0.768.11
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789



My System SpecsSystem Spec
.
02 Jul 2010   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by karlstpats View Post
Hey guys, i'm using IE Explorer on Windows 7 and it keeps crashing...it's driving me mad! The following is the problem error - can anybody tell me why it keeps happening or what I can do to fix this - thanks

Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7600.16385
Application Timestamp: 4a5bc69e
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdadb
Exception Code: c0000005
Exception Offset: 0005205b
OS Version: 6.1.7600.2.0.0.768.11
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Hi karlstpats and welcome

The Exception code C00000005 is a memory exception. Basically a memory problem. To verify this please download a third party application called memtestx86, burn it to a cd, and run it for at least 5 passes.

Let us know if you need further assistance with that.

Jan
My System SpecsSystem Spec
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 IE Constantly Crashing




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