My web browser "has stopped working" at startup


  1. Chaoz
    Posts : 69
    Windows 7 64 bit
       New #1

    My web browser "has stopped working" at startup


    I keep getting that message about Firefox when the computer starts, but the browser still starts. I get the same message about IE when I use a different account. I just reformatted before this so I'm not sure what's going on.
      My Computer
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  3. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #2

    What anti-virus are you using?

    Check in the Startup tab of msconfig. See if anything is set to start that might ipen a browser?
      My Computer
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  4. Bill2
    Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       New #3

    Run an sfc scan.

    SFC /SCANNOW Command - System File Checker

    If that doesnt work or its unable to repair errors, try a repair install.

    Repair Install
      My Computer
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  6. Chaoz
    Posts : 69
    Windows 7 64 bit
    Thread Starter
       New #4

    It seems it was caused by some trojans. Appears to be fixed now since I ran some antivirus programs.
      My Computer
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  7. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #5

    Thanks for the report!

    Glad it's all sorted out now.
      My Computer
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