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Windows 7: Mail send problem

19 Jul 2010   #1
luash

windows 7
 
 
Mail send problem

I use windows 7, and have a very specific problems.
I have two PCs (one table and the other laptop) and the problem occurs in both.
Some times (not always) I can't send or reply to mails.
I am using explorer 8 to read and send mails on Yahoo.
When trying to send or reply to mails the browser seems to try to send for some time untilr it fails. (it looks like there is no connection or the connection is too slow). I checked the network speed and it is 2.5 Mbit download and 200Kbit upload.
When the problem just started I was adviced to reinstall the network driver, I did so and it solved the problem for a while, but then the problem returned.

Later I was advised that it might be connected to the FLASH SW, I reinstalled the FLASH and the problem disappered (temporarly?) on the table PC, but remained on the laptop.

I do not feel any other problem with the networking.

Can someone advise me. Please detail your advice as much as possible since I have only limited understanding in computers.

Thanks


My System SpecsSystem Spec
.
19 Jul 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Test your upload and download speed and report back

Speedtest.net - The Global Broadband Speed Test
My System SpecsSystem Spec
19 Jul 2010   #3
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

luash,
Adobe Flash does not have win 7 64 bit updated yet.
Maybe awhile.
That may be whats causing the problem. IMO
My System SpecsSystem Spec
.

19 Jul 2010   #4
luash

windows 7
 
 
Thanks Rich46

Thanks Rich46

Download speed is 2.5Mbit/sec
Upload speed is 250Kbit/sec
My System SpecsSystem Spec
19 Jul 2010   #5
luash

windows 7
 
 
thanks Howling Wolves

How do I know if my SW is windows 7 64 or 32 bit?
What should I do in the mean time?

Thanks
My System SpecsSystem Spec
19 Jul 2010   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Ok the test confirms your speed, download is fast enough, but upload seems slow here are mine.Mail send problem-speed.png

The problem has to be something in common with both computers. I will research to see if I can find something about minimum speed needed for good mail performance.


My System SpecsSystem Spec
19 Jul 2010   #7
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Quote   Quote: Originally Posted by luash View Post
How do I know if my SW is windows 7 64 or 32 bit?
What should I do in the mean time?

Thanks
Type version in search and then click on which version am I running?

IE that you have is for both 32 and 64.
My System SpecsSystem Spec
19 Jul 2010   #8
luash

windows 7
 
 
Thanks again rich46

The SW is window 7 - 64 bit
My System SpecsSystem Spec
19 Jul 2010   #9
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

I would not be too concerned IE is both 32 and 64.
My System SpecsSystem Spec
19 Jul 2010   #10
Tepid

Win 7 Ultimate 32bit
 
 

I might suggest, uninstall flash for a while and see what happens. Just to see that it is not that.
Use the FlashUninstaller. Although the site seems to be having a problem for me at the moment.

If this issue is happening on 2 different systems though. I might start looking at hardware, such as the modem.

Since this is with a Website. Have you tried clearing Cookie, Temp Inet files?
Can you setup an email account on say, Live.com and test from there? This could be a Yahoo Mail site issue. May be a specific issue with you only. Hard to say.
My System SpecsSystem Spec
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 Mail send problem




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