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Windows 7: "Windows Live Mail has Stopped Working"

22 Jul 2010   #1

W'7 Home Premium
"Windows Live Mail has Stopped Working"

The Title says it all - that is what I get as a message everytime I try to open the Eail Program now. NOTHING happens when I chose "find a solution on line". The following is a copy of their description of what is causing this:

Problem signature:
Problem Event Name: BEX
Application Name: wlmail.exe
Application Version: 14.0.8117.416
Application Timestamp: 4bc9368e
Fault Module Name: unknown
Fault Module Version:
Fault Module Timestamp: 00000000
Exception Offset: d2f9614e
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.
Locale ID: 1033
Additional information about the problem:
LCID: 1033

PLEASE help me F you can or steer me to where I need to go to get his fixed = I have another 'puter to get your responses!

TKS michael

My System SpecsSystem Spec
22 Jul 2010   #2
WalkerA WinTeam

Windows 7 Home Premium (64-bit) *** Windows XP SP3 (32-bit), OSX 10.6

Hi Michael,

Please take a look at this solution, and let me know if it works for you: Windows Live Mail Has Stopped Working | Windows Certified - A place of IT News and a helpful windows community Forum.


Windows Outreach Team
My System SpecsSystem Spec
22 Jul 2010   #3

W'7 Home Premium

THANKS for attempt to problem has nothing to do with SpellChecker + you cannot even open Live Mail Program to do what was suggested...........because before the program opens you get the BUMMER mesage.
I downloaded and reinstalled the whole LIVE package, did NO good! Next I will try uninstalling ALL Live Programs and then re-download and install them.

Anyone know of a good alternative EMail program that I could use instead of W' Live?

TKS michael
My System SpecsSystem Spec

22 Jul 2010   #4
The Howling Wolves

Windows 7 Home Premium 64bit

What AV and Firewall are you using?
The may be the problem of getting the download to set up correctly.
My System SpecsSystem Spec
04 Nov 2011   #5

Windows 7 Pro (32)
My WLM Stopped working/Workaround....

After Much experimenting I finally got WLM 2009 working Slowly again (I like WLM2009's GUI Much better, and downloaded it from disable your AV for All install/uninstalls)......

There isn't a bug, WLM is just VERY slow bloatware &...

After trying Auslogics/Puran I find that free Defraggler is the best defrag for system performance (replace windows defrag on install, and be sure to temp disable your AV during installation/defrag or it won't allow Hosts file changes...!).

There are 2 things you need to pre-do Before opening WLM (I have a pretty fast i7-2600 computer Win 7 Pro 32/4gig memory, with a 10k rpm Raptor sata6 HD so you may have to adjust your wait times accordingly.....?)-

1. Temp disable your AV's webguard (wait 1min).
2. If your browser is open, minimize it for 1min (I set IE to default, but browse with latest FF).
You will need a timer/second clock..., and if WLM stops working wait 2min to close or it will be corrupted (watch your HD light, WLM is still closing in background & I wait 5min before re-opening WLM).

1. Open WLM & let it load for 3min before doing Anything.
2. Now for the 30sec rule before final clicking ALL!- Pre-Put your cursor on what you want to click & Always wait 30sec after the bubble closes BEFORE/After clicking ANYTHING!
3. Go to Tools/Options/... & disable Send messages immediately (messages take 1min+ to final queue).
4. NEVER delete A message after viewing!- Close & wait 2min After all messages have been Viewed/Sent... to cleanup..., & then wait 3min before closing WLM (30sec rule on Xing out too!).

I know this is a time-consuming Hassle, but better than WLM constantly crashing!
My System SpecsSystem Spec

 "Windows Live Mail has Stopped Working"

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