Win7 64 bit with frequent BSOD - ntoskrnl.exe

Fabiad · 30 Jul 2010

Guys,

The BSOD's still persists. This is what I did so far:

- Updated and even disabled the NETw5s64.sys - Problem continues
- Ran System File Checker - Nothing was found
- Ran memtest86+ a couple of times - Nothing was found

Not sure if uTorrent is causing the problem. I guess is just the application I'm using at the time. I got BSOD's also with iTunes or MSOffice for instance also.

I didn't overclocked my computer and I have MS Security Essentials as antivirus (already removed AVG and Norton w/ removal tools)

Do you have any other solution to this problem?

Thanks,

Tews · 30 Jul 2010

For testing purposes, I would uninstall uTorrent and see if this helps...

Fabiad · 30 Jul 2010

I have uninstalled uTorrent using Revo. The BSOD's continues and are consistent. One note: I ran the system under safe mode and appears stable.

Jonathan_King · 30 Jul 2010

That makes it sound like a driver issue.

Try surfing the web in Safe Mode with Networking. I still suspect a network card issue...

Fabiad · 31 Jul 2010

Guys, thanks for all the help.

However I started to use my system under safe mode and I'm getting BSOD's also. Whenever I start to play the media player or using some application that uses networking. Sometimes (it takes longer) even with the system idle. Wondering if whether is a driver or hardware issue. Any comments?

Thanks again

Tews · 31 Jul 2010

Enable driver verifier and see if you can get more current .dmp files

- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

CarlTR6 · 31 Jul 2010

Please upload all of the dumps since the first ones you uploaded.

Fabiad · 31 Jul 2010

Tews, I did it as instructed. Attached the .dmp files. Now I'm getting two different types of BSOD's

CarlTR6, i have uploaded all from the beginning

Thanks for the help!

Jonathan_King · 31 Jul 2010

You have 2 different bugchecks:

Code:


BugCheck 7F, {10, 80050033, 6f8, 172d37e}
BugCheck 7F, {10, 80050033, 6f8, 5cd371}
BugCheck 7F, {10, 80050033, 6f8, 423cbb}
BugCheck A, {5, 2, 0, fffff80002ea0183}
BugCheck A, {5, 2, 0, fffff80002edd183}
BugCheck A, {5, 2, 0, fffff80002eda183}
BugCheck A, {5, 2, 0, fffff80002e95183}
BugCheck 7F, {10, 80050033, 6f8, 4dd37e}
BugCheck 7F, {10, 80050033, 6f8, 519b81}

One thing I notice: all the 7F BSODs (with the exception of 1) occured while mpc-hc.exe was running. That is Media Player Classic.

I would remove that and see what happens.

...Summary of the Dumps:

Code:


Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jul 31 15:53:09.384 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:40.992
BugCheck 7F, {10, 80050033, 6f8, 172d37e}
Probably caused by : ntkrnlmp.exe ( nt!KiFloatingErrorFault+16a )
BUGCHECK_STR:  0x7f_10
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  mpc-hc.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jul 31 15:50:32.875 2010 (UTC - 4:00)
System Uptime: 0 days 0:02:30.483
BugCheck 7F, {10, 80050033, 6f8, 5cd371}
Probably caused by : ntkrnlmp.exe ( nt!KiFloatingErrorFault+16a )
BUGCHECK_STR:  0x7f_10
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  mpc-hc.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jul 31 07:20:47.750 2010 (UTC - 4:00)
System Uptime: 0 days 8:51:52.640
BugCheck 7F, {10, 80050033, 6f8, 423cbb}
Probably caused by : ntkrnlmp.exe ( nt!KiFloatingErrorFault+16a )
BUGCHECK_STR:  0x7f_10
PROCESS_NAME:  uTorrent.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jul 31 15:57:00.312 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:10.920
BugCheck A, {5, 2, 0, fffff80002ea0183}
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jul 31 16:02:38.296 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:11.530
BugCheck A, {5, 2, 0, fffff80002edd183}
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jul 31 15:47:44.797 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:10.405
BugCheck A, {5, 2, 0, fffff80002eda183}
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jul 31 16:24:51.515 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:11.732
BugCheck A, {5, 2, 0, fffff80002e95183}
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jul 31 16:28:31.119 2010 (UTC - 4:00)
System Uptime: 0 days 0:03:22.337
BugCheck 7F, {10, 80050033, 6f8, 4dd37e}
Probably caused by : ntkrnlmp.exe ( nt!KiFloatingErrorFault+16a )
BUGCHECK_STR:  0x7f_10
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  mpc-hc.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jul 31 16:05:44.186 2010 (UTC - 4:00)
System Uptime: 0 days 0:02:48.404
BugCheck 7F, {10, 80050033, 6f8, 519b81}
Probably caused by : ntkrnlmp.exe ( nt!KiFloatingErrorFault+16a )
BUGCHECK_STR:  0x7f_10
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  mpc-hc.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

Fabiad · 02 Aug 2010

Hello I have removed the Media Player (that was the program I used to cause the crash faster), however the 7F BSOD's continues with other programs and ALWAYS the same bug check. Even on safe mode. Since I enabled the Driver Verifier now I get the BSOD A5 also.