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Windows 7: Windows won't shut down! BSOD report included

27 Jul 2010   #11
Weezheat

Windows 7
 
 

I'm not sure where to look for the REALTEK drivers. Windows update is installing 5 "optional" updates right now but it's on.


EDIT: Under device manager, I clicked on update drivers for RealTek USB Card Reader and it said I have the latest ones. Looking now on the RealTek websitew


My System SpecsSystem Spec
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27 Jul 2010   #12
Thorsen

Win7 Home Premium 64x
 
 

Realtek Drivers: you should get these from the maker of your motherboard. If you need help finding what your mobo is, you can use
CPU-Z CPUID - System & hardware benchmark, monitoring, reporting
or Speccy Speccy - System Information - Free Download

Look for mainboard of motherboard info. Include in next post all info you can including the BIOS version if listed.

After we know, we can find the correct drivers for Realtek.



*In case needed, this is where the general Realtek Drivers are (read warning): Realtek

Check to see if you are using high def or AC97, then Uninstall your current drivers first and then install the Same type.
My System SpecsSystem Spec
27 Jul 2010   #13
ttran

Microsoft Window 7 Professional 32 bit
 
 

Go look for driver at Realtek site:
Realtek

Whenever you want to update driver through Device manger, you can uninstall it in device manager, then restart your machine, it will automatically updated.

Oh wow....Tom and Thorsen beat me....nice team work mates!
My System SpecsSystem Spec
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27 Jul 2010   #14
Tews

64-bit Windows 8.1 Pro
 
 

Here is the page for the Realtek driver ... Realtek
My System SpecsSystem Spec
27 Jul 2010   #15
Thorsen

Win7 Home Premium 64x
 
 

lol, three different ways to update them. I guess I would try ttran's suggestion letting windows update try it first. If that doesn't do it, then do Tews link from Realtek, then if neither work, we can see if there is one specific to mobo....

Hopefully one of these routes will work.

*Between each different driver, if it doesn't work, uninstall the driver that is not working.

I would also set up a restore point before changing these out.
My System SpecsSystem Spec
27 Jul 2010   #16
Weezheat

Windows 7
 
 

Here's the information.

Could you confirm, before I downlaod, that Realtek

(2nd file in that list)

is what I need to download?
My System SpecsSystem Spec
27 Jul 2010   #17
Thorsen

Win7 Home Premium 64x
 
 

Can you look here and fill in your system type: Gateway Support

There will be a Realtek Driver for your specific Gateway FX computer, but you will need to know your exact model (usually on badge on front of case).

You also have either Win7 32x or 64x. Do you know which you have?
My System SpecsSystem Spec
27 Jul 2010   #18
Weezheat

Windows 7
 
 

Quote   Quote: Originally Posted by Thorsen View Post
Can you look here and fill in your system type: Gateway Support

There will be a Realtek Driver for your specific Gateway FX computer, but you will need to know your exact model (usually on badge on front of case).

You also have either Win7 32x or 64x. Do you know which you have?
I downloaded the latest REalTek audio driver that the Gateway website has for my computer a few days ago and installed it with no luck.
My System SpecsSystem Spec
27 Jul 2010   #19
Thorsen

Win7 Home Premium 64x
 
 

Ah gotcha... this should also be the correct one for your motherboard so that route is out.
My System SpecsSystem Spec
27 Jul 2010   #20
Thorsen

Win7 Home Premium 64x
 
 

I would say try the link that Tews and ttran posted.
My System SpecsSystem Spec
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 Windows won't shut down! BSOD report included




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