Windows 7 pro 64 bit freeze/crash

I notice three things. First, AVG should be removed. It is known to cause crashes and the like in Vista and 7.

Here is the AVG removal tool: http://download.avg.com/filedir/util...removerx64.exe

Replace it with Microsoft Security Essentials (also free): www.microsoft.com/Security_Essentials/

Second, your Brother modem and serial drivers should be updated.

Third, your Broadcom drivers should be updated.

Those 3 things are all network related and should hopefully solve your problem.

We recommend that you do not use third party programs to update drivers. Go the manufactures' sites and search for the drivers there. Download, install them and reboot. If you need help with this, just ask; and we will try to assist you.

Try installing the latest Brother drivers from here: Drivers Informer: Modems drivers from Brother

These are your outdated drivers:

Code:

Module Name:       adp94xx
Display Name:      adp94xx
Driver Type:       Kernel 
Link Date:         12/5/2008 6:54:42 PM

Module Name:       adpahci
Display Name:      adpahci
Driver Type:       Kernel 
Link Date:         5/1/2007 1:30:09 PM

Module Name:       adpu320
Display Name:      adpu320
Driver Type:       Kernel 
Link Date:         2/27/2007 7:04:15 PM

Module Name:       amdsata
Display Name:      amdsata
Driver Type:       Kernel 
Link Date:         5/19/2009 1:53:21 PM

Module Name:       amdsbs
Display Name:      amdsbs
Driver Type:       Kernel 
Link Date:         3/20/2009 2:36:03 PM

Module Name:       amdxata
Display Name:      amdxata
Driver Type:       Kernel 
Link Date:         5/19/2009 1:56:59 PM

Module Name:       arc
Display Name:      arc
Driver Type:       Kernel 
Link Date:         5/24/2007 5:27:55 PM

Module Name:       arcsas
Display Name:      arcsas
Driver Type:       Kernel 
Link Date:         1/14/2009 2:27:37 PM

Module Name:       b06bdrv
Display Name:      Broadcom NetXtreme II VBD
Driver Type:       Kernel 
Link Date:         2/13/2009 5:18:07 PM

Module Name:       b57nd60a
Display Name:      Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0
Driver Type:       Kernel 
Link Date:         4/26/2009 7:14:55 AM

Module Name:       BrFiltLo
Display Name:      Brother USB Mass-Storage Lower Filter Driver
Driver Type:       Kernel 
Link Date:         8/6/2006 9:51:06 PM

Module Name:       BrFiltUp
Display Name:      Brother USB Mass-Storage Upper Filter Driver
Driver Type:       Kernel 
Link Date:         8/6/2006 9:51:02 PM

Module Name:       Brserid
Display Name:      Brother MFC Serial Port Interface Driver (WDM)
Driver Type:       Kernel 
Link Date:         8/6/2006 9:51:11 PM

Module Name:       BrSerWdm
Display Name:      Brother WDM Serial driver
Driver Type:       Kernel 
Link Date:         8/6/2006 9:51:05 PM

Module Name:       BrUsbMdm
Display Name:      Brother MFC USB Fax Only Modem
Driver Type:       Kernel 
Link Date:         8/6/2006 9:51:00 PM

Module Name:       BrUsbSer
Display Name:      Brother MFC USB Serial WDM Driver
Driver Type:       Kernel 
Link Date:         8/9/2006 8:11:02 AM

Module Name:       ebdrv
Display Name:      Broadcom NetXtreme II 10 GigE VBD
Driver Type:       Kernel 
Link Date:         12/31/2008 11:29:28 AM

Module Name:       elxstor
Display Name:      elxstor
Driver Type:       Kernel 
Link Date:         2/3/2009 5:52:11 PM

Module Name:       GEARAspiWDM
Display Name:      GEAR ASPI Filter Driver
Driver Type:       Kernel 
Link Date:         5/18/2009 8:17:04 AM

Module Name:       hcw85cir
Display Name:      Hauppauge Consumer Infrared Receiver
Driver Type:       Kernel 
Link Date:         5/11/2009 4:26:00 AM

Module Name:       HpSAMD
Display Name:      HpSAMD
Driver Type:       Kernel 
Link Date:         5/18/2009 7:43:49 PM

Module Name:       iaStorV
Display Name:      iaStorV
Driver Type:       Kernel 
Link Date:         4/8/2009 12:57:17 PM

Module Name:       iirsp
Display Name:      iirsp
Driver Type:       Kernel 
Link Date:         12/13/2005 4:47:54 PM

Module Name:       LSI_FC
Display Name:      LSI_FC
Driver Type:       Kernel 
Link Date:         12/9/2008 5:46:09 PM

Module Name:       LSI_SAS
Display Name:      LSI_SAS
Driver Type:       Kernel 
Link Date:         5/18/2009 8:20:23 PM

Module Name:       LSI_SAS2
Display Name:      LSI_SAS2
Driver Type:       Kernel 
Link Date:         5/18/2009 8:31:48 PM

Module Name:       LSI_SCSI
Display Name:      LSI_SCSI
Driver Type:       Kernel 
Link Date:         4/16/2009 6:13:50 PM

Module Name:       megasas
Display Name:      megasas
Driver Type:       Kernel 
Link Date:         5/18/2009 9:09:46 PM

Module Name:       MegaSR
Display Name:      MegaSR
Driver Type:       Kernel 
Link Date:         5/18/2009 9:25:54 PM

Module Name:       nfrd960
Display Name:      nfrd960
Driver Type:       Kernel 
Link Date:         6/6/2006 5:11:48 PM

Module Name:       NVENETFD
Display Name:      NVIDIA nForce Networking Controller Driver
Driver Type:       Kernel 
Link Date:         10/17/2008 5:01:06 PM

Module Name:       nvlddmkm
Display Name:      nvlddmkm
Driver Type:       Kernel 
Link Date:         7/9/2010 5:15:58 PM

Module Name:       nvraid
Display Name:      nvraid
Driver Type:       Kernel 
Link Date:         5/20/2009 2:39:40 AM

Module Name:       nvstor
Display Name:      nvstor
Driver Type:       Kernel 
Link Date:         5/20/2009 2:45:37 AM

Module Name:       ql2300
Display Name:      ql2300
Driver Type:       Kernel 
Link Date:         1/22/2009 6:05:06 PM

Module Name:       ql40xx
Display Name:      ql40xx
Driver Type:       Kernel 
Link Date:         5/18/2009 9:18:11 PM

Module Name:       SiSRaid2
Display Name:      SiSRaid2
Driver Type:       Kernel 
Link Date:         9/24/2008 2:28:20 PM

Module Name:       SiSRaid4
Display Name:      SiSRaid4
Driver Type:       Kernel 
Link Date:         10/1/2008 5:56:04 PM

Module Name:       stexstor
Display Name:      stexstor
Driver Type:       Kernel 
Link Date:         2/17/2009 6:03:36 PM

Module Name:       vsmraid
Display Name:      vsmraid
Driver Type:       Kernel 
Link Date:         1/30/2009 8:18:57 PM

I cannot say whether or not all of these outdated drivers are loading. Without the dump file, it is more difficult to gather than information.

I suggest you start with the drivers whose dates are in red font. Update these drivers and/or the software that is associated with them.

I assume the Brother drivers are for a printer? If there are no new drivers, you need to consider updating your printer or whatever device they are associated with.

Here some some guidance on finding drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads